Overview of the Role
* We are seeking a skilled Customer Service Coordinator to join our team, providing exceptional service across various channels and supporting logistics activities.
About the Job
* Key Responsibilities:
* Deliver Exceptional Customer Experience: Address customer queries through multiple channels, ensuring timely resolution and satisfaction.
* Serve as Logistics Support: Assist in managing logistics operations, including coordinating shipments and resolving delivery-related issues.
Required Skills and Qualifications
* Candidate Requirements: A minimum of 2 years of experience in customer-facing roles, preferably within logistics or supply chain management.
* Core Competencies: Strong communication skills, problem-solving abilities, and adaptability in a fast-paced environment.