Overview
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We're the people who keep the cloud running, supporting all AWS Data Centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Team & Role Context
The Infrastructure Operations (Data Center) team is the backbone of AWS, supporting the rapidly growing AWS business and customers 24/7. We are committed to maintaining the physical infrastructure of AWS, ensuring standards for operational performance in safety, security, availability, productivity, capacity, efficiency, and cost. We are looking for a Data Center Engineering Operations (DCEO) Engineer with experience in critical facilities management, a results-driven individual with strong technical (electrical/mechanical) understanding and the drive to take our data center engineering operations to the next level. This role reports to the DCEO Manager and is responsible for sustaining availability, cost management, risk assessment and mitigation, review of corrective and preventative maintenance of critical infrastructure, and metric reporting.
Key job responsibilities
* Undertake and support management of routine maintenance and emergency service of a variety of critical systems such as switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, etc.
* Installation of new rack capacity and provisioning of power/cooling
* On-site management of contractors and vendors, ensuring all work performed is in accordance with established practices, procedures & local legislation
* Establish performance benchmarks, conduct analyses and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance. Manage the facility's assets
* Generate change management requests & incident management tickets for all facility related events (mechanical, electrical, plumbing) and assist in the resolution of infrastructure engineering and services issues
* Collaborate with data center IT managers and other business leaders to coordinate day to day operations, projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency
* Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability as well as assist in the design implementation, commissioning and build out of new data center facilities
Additional Role Requirements
* This role may involve bending, lifting, stretching, and reaching, ascending and descending ladders, stairs, and gangways safely
* This role has a rostered on-call requirement to provide 24x7 support. This may change based on the future needs of the business
* Due to the location of our sites, candidates should possess a valid driver's license and their own vehicle.
A day in the life
* Work schedule changes depending on specific site needs.
* Assist in troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLA)
* Perform rack installs, rack decommissioning, and facility management
* Provide operational readings and key performance indicators to ensure uptime is maintained
* On-site management of contractors, subcontractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
* Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center
About The Team
Diversity of experiences is valued at AWS. We encourage candidates to apply even if you do not meet every preferred qualification or skill listed.
Basic Qualifications
* 4+ years of relevant work in a data center or other critical environment
* Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
* Experience in vendor management
* Experience in a data center or other critical environment
* Experience with Microsoft Office including Outlook, Word, and Excel
Preferred Qualifications
* Electrical or mechanical Journeyman License
* Operating engineering license such as DC II, DC III, or equivalent
* Experience in construction or project management
Acknowledgement Of Country
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Company - Amazon Corporate Services Pty Ltd
Job ID: A10373234
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