About the Role
We are seeking a highly skilled and experienced hotel operations director to join our team. The successful candidate will be responsible for driving business success through commercial drivers and out-of-the-box thinking.
As part of our team, you'll have access to national career growth opportunities, accelerated development, and a high-performing culture that values relationships and individuality.
Your Key Responsibilities:
* Drive Business Success: Optimise business turnover by making data-driven decisions to achieve success.
* Develop and Execute Business Strategies: Design and implement strategies to drive growth and revenue.
* Build and Lead a High-Performance Team: Establish a team aligned to our core values of Relationship Focused, Integrity, Personal Growth & Ownership Mindset.
* Manage Daily Hotel Operations: Ensure seamless day-to-day operations and implement our operational framework.
* Deliver Exceptional Guest Experiences: Drive guest satisfaction and manage guest feedback.
* Ensure Compliance and Manage Critical Incidents: Ensure compliance and effectively manage critical incidents.
* Oversee Facility Maintenance and Asset Management: Manage facility maintenance and asset management.
* Provide Accurate and Timely Reporting: Provide accurate and timely reporting.
About You:
We're looking for adaptable individuals who enjoy variety and operate with an ownership mindset. The successful candidate must have approved Australian working rights, First Aid Certificate, Responsible Service of Alcohol Certificate, and demonstrated experience leading a team.
What We Offer:
* National career growth opportunities
* Accelerated development in hotel management or corporate areas
* The chance to join our fast-track hotel management development program
* Genuine flexibility and job security
* A high-performing culture that values relationships & individuality
* Generous referral bonuses
* Discounts on accommodation across our network
* Discounts on private health insurance
* Access to our employee assistance program