SYPAQ is a wholly Australian, veteran‐owned and operated company which has provided sovereign, secure, complex technology solutions and services to the Australian Defence Force since 1992. Headquartered in Fisherman's Bend, Melbourne, SYPAQ's products and solutions include C4ISREW, Security, Simulation, and Communications technologies for defence and security customers. Our rich history of partnering with the Australian Defence and National Security community continues to deliver a true sovereign industrial capability through advanced engineering and technology services and solutions.
Operations Officer in our Consulting Operations Team - who will report directly to the General Manager - Consulting. This permanent position is based in the SYPAQ Corporate offices located in Bertie St, Port Melbourne.
Working in this role you will learn the operational aspects of the commercial aspects of a consulting business. You will be expected to follow instructions, manage your performance and report formally and informally to parts of the Consulting overhead and operations teams. This role contributes to the effective management of RFQTS's from multiple Head Panel Deeds. From bid to delivery, the successful candidate will be adept at delivering customer service and administrative tasks in line with the established commercial process. Supporting the team, to efficiently and effectively undertake supervision and delivery of all professional services. An outcome focussed, growth mindset is essential.
The role will require hands‐on processing (Microsoft Office, NetSuite, OpenAir, Atlassian Confluence and Jira), with a focus on becoming an integral part of the bid team to deliver accurate and successful tender responses in order to contribute to successful client outcomes.
Bid Establishment
* Confirming the budgeted details in Opportunities are accurate and complete
o Working with Finance and Admin
o Digesting multiple inputs in meetings, email, phone, text message etc
o Establishing data in each bid location
* Helping to respond to Tenders and lodging all relevant bid materials on time
o Establishment, development and maintenance of spreadsheets, word documents, pdf's and other associated bid materials
* Follow up to ensure data in financial systems matches Consulting workflows in Atlassian Confluence
Service Delivery
* Supervision of customer accounts as requested by members of the team
* Understanding of client processes from Day 1 to last day
* Ensuring Project records are up to date and compliant with SYPAQ's ISO 9001:2015 Quality Management System
Hands On Skills
* Intensive use of Microsoft Excel, Word and Outlook - ESSENTIAL
* Atlassian Confluence and Jira - DESIRABLE
* Growth Mindset, Detail and Outcome Focussed - ESSENTIAL
* Curiosity - ESSENTIAL
* Excellent Written, Oral and Presentation Skills - ESSENTIAL
About You
* A degree in Business, Engineering, ICT Or Project / Programme Management
* Self‐starter with an established pattern of learning
* Ability to hold and maintain Defence Security Clearance – Minimum Baseline
Defence Veterans encouraged to Apply
Please follow the links to apply direct, for a confidential discussion contact Mark Pengilly on 0419 814 728 or email: mpengilly@SYPAQ.com.au. Visit our corporate website for other opportunities with SYPAQ www.sypaq.com.au/careers-portal
SYPAQ's Culture
We take pride in being a 100% Australian family owned business delivering world leading solutions to our clients locally and internationally. Our culture and values are important to us, hence we encourage people with the same vision to discuss how we can jointly achieve your personal and professional goals as part of our team.
We strongly believe in our VALUES, they underpin everything we do:
* See something. Do something!
* Achieve more together – share success.
* Be Courageous – be innovative! See the opportunity, manage the risk.
* Strive for excellence – master your craft.
* We are family – we value honesty, respect, and compassion.
Staff Benefits
* Generous professional development and study options
* Loyalty leave scheme
* ADF reserve leave
* Flexible work arrangements
* Referral bonuses
* Salary sacrifice and novated leasing
ACT License: ACTLHL00001973
QLD License: LHL02458-W2B3Z
VIC License: VICLHL03075
#J-18808-Ljbffr