Job Reference:
About the Role
Curtin University is seeking an experienced and motivated Platform Administrator/Developer to join our Digital & Technology Solutions (DTS) team. In this pivotal role, you will contribute to the continual improvement of Curtin's ServiceNow platform - enhancing capability, performance, and user experience across the University.
Working closely with the Product Owner, ServiceNow, you will ensure our ServiceNow platform is stable, efficient, and aligned with Curtin's guiding principles. You will be involved in both administration and development activities, ensuring solutions meet acceptance criteria and deliver real value to our stakeholders.
Key Responsibilities:
Platform Administration
* Maintain platform stability and usability across all environments
* Monitor performance, identify issues, and implement remediation
* Provide incident and request support
* Lead platform upgrades
* Manage instance security and access controls
* Confirm technical design and integration requirements for data exchange
Platform Development
* Design, configure, and develop platform applications and services
* Deliver new functionality and support the full development lifecycle
* Ensure alignment with Service Management guiding principles
* Contribute to continuous improvement initiatives
You will also actively engage in Curtin's team culture, modelling our mindsets, values, and collaborative ways of working.
Who we are looking for:-
You are a proactive, solutions-focused ICT professional who enjoys working in a dynamic team and delivering quality outcomes. You will bring:
Essential
* Completion of a degree in ICT or equivalent experience and/or training
* Experience administering and configuring the ServiceNow platform
* Proficiency in JavaScript or similar languages
* Understanding of web APIs and integrations
* Broad knowledge of IT systems and software
* Strong analytical and problem-solving capability
* Excellent communication and documentation skills
* Ability to work effectively in a team environment
* Strong organisational skills with a focus on outcomes
Desirable
* ServiceNow and/or ITIL Foundation certification
Role Requirements:
* As this is a continuing (permanent) role, you will require permanent work rights in Australia to be considered.
* Successful applicants are subject to a National Police Clearance, and background, integrity, and reference checks to Curtin's satisfaction.
About Curtin University
We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research. Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information, please visit our Diversity and Inclusion page -
For a reminder of reasons to work at Curtin, please visit
Join us
Please click APPLY NOW ensuring to attach the following documents:
1. Cover letter outlining your relevant skills and experience
2. Resume
If you have any queries in relation to this opportunity or the application process, please contact our careers team on or option 3,1), quoting the reference number. Please note applications will not be accepted via this email address.
Applications close: 8.30pm (AWST), 30 January 2026
Late applications or applications received via email will not be considered, and only successful candidates will be contacted.
Please note we are not accepting applications from recruitment agencies at this time.
Curtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert.