Zap Fitness 24 / 7 is Australia's fastest-growing, fully owned 24-hour gym chain with world-class facilities across over 85 locations in Queensland, Victoria, South Australia, Western Australia, and Tasmania. We pride ourselves on making a difference in our members' lives by helping them stay inspired and motivated to achieve their results. Our team is passionate about health and fitness, energetic, dedicated, and committed to supporting both our members and colleagues.
We are currently seeking a Membership Services Representative to join our thriving Sandy Bay Zap Club .
This is a part-time role, of 27 hours per week.
Reporting to the State Performance Manager, the Membership Services Representative is responsible for delivering an exceptional member experience and fostering key stakeholder relationships with members. The role includes driving member growth and sales, ensuring member care and retention, and handling various customer service and administrative duties. The ideal candidate will provide high-end premium service at all times.
The right candidate will have:
* Experience and success in a fast-paced premium customer service role
* A passion for health and fitness
* Excellent oral and written communication and presentation skills
* The ability to work autonomously
* Availability to work Saturdays and some weekdays
What we offer:
* Hourly rate plus commission and a fun working environment
* Free gym membership
* Additional benefits including anniversary leave days and free gym memberships for friends and family as part of our recognition for service
* Opportunities for career development within Asia Pacific's largest diversified fitness group
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Apply Now
Please submit your resume and cover letter outlining your experience and achievements today.
Our Commitment to Diversity and Inclusion:
At Fitness and Lifestyle Group, we bring positive energy and attitude to work every day. We celebrate individuality and recognize the value diversity and inclusivity bring to our organization. We empower our team to be their authentic selves at work.
We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, races, sexes, intersex statuses, gender identities, sexual orientations, people with disabilities, and individuals from diverse backgrounds.
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