Role
The position of IT Support Technician, Level 2 forms part of the Level 2 IT Operation team within the Information Technology department.The Level 2 IT Operations team is responsible for providing level 2 support in the delivery of end point IT infrastructure and applications across Monash Health. This includes technical hardware, application, server, and network support.The Level 2 IT Operations team is also responsible for supporting projects and other technology services as identified by the Director of Information Technology.
The Level 2 IT Operations team is technology and customer focused and will work closely with both clinical and administrative teams to ensure the best possible outcomes for Monash Health clients and patients.The Information Technology Services department is based at Clayton, however from time to time this position may be required to work across the various Monash Health sites. The position also includes the ability to work a rotating On-call Level 2 roster as required. This position reports to the Team Lead, Level 2 IT Operations.
Please refer to the attached Position Description for further details regarding key result areas, technical skills and experience requirements.
What we offer:
1. Salary packaging
2. Salary alignment with the succesful candidate's skills and experience
3. On-site fitness centre
4. On-site subsidised car parking
5. Monthly ADO’s (available for full-time employees)
6. Free lifestyle management seminars (superannuation, retirement, etc.)
7. Access to salary packaging, private health insurance and industry banking at competitive rates.
How to Apply
Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity, and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.
Applications will only be accepted via the Monash Health online Mercury System only. Email applications will not be considered.
Existing Monash Health Employees should apply using your Monash Health employee account. For any queries regarding employee accounts contact Recruitment Services by email – .
Offers of employment can only be made once all required probity checks have been completed. These include:
8. reference checks;
9. a clear Police Check conducted within the last three months;
10. a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
11. proof of immunisation.
A request to conduct probity checks does not guarantee that an offer of employment will be made. As part of our selection process,