This is a Graduate Claims Associate role with Marsh McLennan based in Melbourne, VIC, AU Marsh McLennan Role Seniority - graduate More about the Graduate Claims Associate role at Marsh McLennan Company: Marsh Description: We are seeking a talented individual to join our Echelon Claims team at Marsh. This role will be based in Melbourne, VIC. This is a hybrid role that has a requirement of working at least three days a week in the office. As a Graduate Claims Associate, your role is integral to the delivery of claims management services to our clients. You will handle a portfolio of general insurance claims for Local Government clients, with a focus on liability claims. This is a fantastic opportunity for a soon-to-be graduate, recent graduate with a law degree, or someone with less than a year experience in general insurance claims. We will count on you to: Manage end-to-end processes for a mixed portfolio of primarily Public Liability, Professional Indemnity and Property claims; Conduct accurate reserving, claims investigation, manage claims costs, and negotiate with various third parties; Build and maintain rapport with clients; Foster relationships with internal and external stakeholders, including brokers, underwriters, and reinsurers. What you need to have: Excellent verbal and written communication skills. A strong customer service approach; Relevant tertiary qualifications, such as Law, or Business/Commerce. What makes you stand out: Strong administration and organizational skills, with proficiency in Microsoft Office Suite. Ability to work under pressure, manage time effectively, and meet deadlines. Motivated self-starter who can work autonomously and as part of a team. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Please apply using the link below, applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Marsh McLennan team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Managing end-to-end processes for claims Conducting claims investigation Building and maintaining rapport with clients Key Strengths ️ Excellent verbal and written communication skills Strong customer service approach Relevant tertiary qualifications Strong administration and organizational skills ⏳ Ability to work under pressure Motivated self-starter A Final Note: This is a role with Marsh McLennan not with Hatch.