Position Overview
Are you passionate about customer service and safety? RACQ is seeking dedicated individuals to join our elite team of Tow Truck Drivers. As a Tow Truck /Vehicle Recovery Officer, you'll be operating in our modern fleet of Tilt Trays, ready to assist RACQ members and other motorists in their time of need. You'll play a crucial role in turning bad days into better ones, providing professional assistance and peace of mind to those stranded on the road. Our team does not attend smash towing, allowing you to focus on serving RACQ's members and other urban motorists, ensuring a positive customer experience every time.
About You
* Work-Life Balance: Enjoy a 38-hour rotating roster of 8–10-hour shifts across Monday to Friday, with one Saturday shift every 6 weeks.
* EBA Rate: $38.76 an hour plus superannuation and plenty of opportunities to pick up extra hours.
* Impeccable Driving History: Maintain a clean driving record over the past 5 years.
* License and Qualifications: Hold an MR License or above and possess a General Induction White Card.
* Technical Skills: Comfortable using smartphones, tablets, and computer systems.
* Communication and Conflict Management: Excellent communication skills and ability to manage conflict situations effectively.
* Problem-Solving Ability: Demonstrate strong problem-solving skills in dynamic roadside situations.
* Opportunities for Growth: We offer opportunities for career advancement within RACQ.
* Pre-Employment Requirements: Willing to undergo pre‐employment medical, drug & alcohol screening, and criminal record checks.
* Location: Start and finish work each day at the convenient Eight Mile Plains location.
What We Offer You
* Financial benefits and discounts on a range of banking, assistance and insurance products.
* Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest.
* A range of flexible working and leave options, including parental leave of 16 weeks, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
* Prioritise your wellbeing with discounts on health programmes and access to wellbeing initiatives such as annual flu vaccinations, corporate health insurance, and a free confidential Employee Assistance Program (EAP).
* Invest in your development with in‐house development programmes and access to an extensive digital learning platform.
We are committed to ensuring that every employee has access to flexibility in their role and encourage discussion about what flexibility means. We aim for our teams to reflect our communities and are committed to inclusion, especially people of Aboriginal and Torres Strait Islander heritage and those who may experience diversity or disability‐related barriers. Applicants from these and other diverse backgrounds are encouraged to apply.
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