Overview
If you are looking for a fantastic team and a challenging, fast, and dynamic work environment, you are at the right place!
On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organization as we inspire wellness through #PurposeLedCareers
We are dedicated to our customers, community, and environment and are looking for similar-minded talent to join us! As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered.
Our total rewards package offering includes additional annual leave, bonuses, wellness programs, health benefits, flexible and remote working arrangements, and performance awards - not to mention various social and recreational activities, all of which are regional specific.
With over 3,400 team members working across the globe, our vision is focused on premium nutrition and lifetime wellness, backed by science. We have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole - family health and happiness across 7 international brands.
Your role within the team
We're looking for a full-time, onsite Quality Manager to lead the quality function at our GMP facility in Ravenhall, Victoria. This is a pivotal position under our TGA license, ensuring that all products are packaged, labelled, and released in strict compliance with TGA, PIC/S, FDA, FSANZ, and internal quality standards. In this role, you will safeguard product integrity and consumer safety by maintaining a robust Quality Management System (QMS), driving continuous improvement, and ensuring the site is always inspection-ready. You will also provide leadership and coaching to the Quality team, fostering a culture of compliance, accountability, and collaboration. The successful candidate will be named on our TGA License as the person having control over quality at the site.
Key responsibilities include:
* Preparation for TGA GMP re-inspection or other licensing audits
* Quality improvement projects focused on innovation, efficiency and right-first-time
* Cross-functional alignment to strengthen quality culture, deliver quality management outcomes and increase team engagement
* Oversight of GMP packaging operations and product release for supply
* Implementation of electronic QMS enhancements and or system
* Review and harmonisation of quality management system with region
Desired Skills & Experience
We look for people who have what it takes to make an impact; who can challenge us to go further while pushing themselves to deliver exciting & ambitious results.
To make sure we're setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity:
* Minimum of 10 years of experience in pharmaceutical and/or complementary medicines manufacturing environments, e.g. TGA, FDA, FSANZ, PIC/S, with demonstrated experience in a Quality leadership role.
* Relevant tertiary qualification in Science, Pharmacy, or Quality Management.
* A proven track record of presenting and maintaining compliance during regulatory inspections, implementing QMS improvements, and fostering a proactive quality culture across manufacturing, warehouse, and packaging teams.
* Ability to collaborate across product development, project management, regulatory affairs, production, sourcing, and supply chain teams to ensure seamless product release and strict adherence to GMP and company standards.
* Demonstrated success in leading continuous improvement initiatives - such as electronic QMS implementation, document control optimization, and risk-based validation.
* Proven experience in leading root cause investigations, supporting supplier quality assessments, and mentoring teams to maintain the highest standards of compliance and operational excellence.
* In-depth understanding of TGA GMP requirements and PIC/S Guide to GMP (PE009).
* Strong understanding of quality management systems (e.g., ISO 9001, HACCP, GMP).
* Experience managing pharmaceutical or complementary medicine packaging operations under a GMP licence (desirable).
* Demonstrated capability in batch release processes, deviation and CAPA management, change control, and customer complaints.
* Proficiency with quality risk management (ICH Q9) and data integrity principles
* Familiarity with TGA inspections, internal audits, and validation or qualification protocols.
* Strong knowledge of regulatory compliance requirements for vitamins, minerals supplements and food products.
* Working knowledge of pet nutrition/products and baby nutrition is desirable.
H&H Group believes in the benefits of a diverse & inclusive workplace & aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination & harassment, creating a safe and inclusive environment for all.
We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, & our hiring decisions will be based on business needs, position requirements, & the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable.
If you have what it takes, please apply via the online portal & we will be in touch soon. We move quickly & may fill the role prior to the application close date, so we suggest you get in touch today!
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