Love the arts? Enjoy helping people? Join the front line of live performance on the Sunshine Coast!
The Events Centre Caloundra is the region’s leading performing arts venue, bringing theatre, music, comedy, festivals and community events to life. We’re a welcoming, energetic place where people come together to connect, celebrate and be entertained.
We’re currently looking for friendly, reliable Ticketing Attendants to join our Box Office and Theatre Hire team on a casual basis.
About the role
As a Ticketing Attendant, you’ll be one of the first faces (and voices) our patrons meet. You’ll help customers book tickets, answer questions, solve problems and feel welcome from the moment they connect with us.
Based at the Box Office and Reception, this role is a great fit for someone who loves customer service, enjoys a busy environment and is happy juggling a mix of people, systems and numbers – all while events are happening around you.
What you’ll be doing
* Selling tickets and assisting customers in person, over the phone, by email and online
* Providing warm, professional and helpful customer service
* Handling enquiries and resolving ticketing issues with care and confidence
* Processing daily box office reconciliations and cash handling
* Providing reception support and general admin tasks
* Assisting with CRM data, reports and patron communications
* Opening and closing the box office and building when required
About you
You’re organised, approachable and enjoy helping people. You stay calm under pressure, pay attention to detail and take pride in doing things properly.
You’ll bring:
* Great customer service and communication skills
* Confidence using computer systems
* Experience handling cash and reconciling takings (a bonus)
* Ticketing or box office experience (desirable, but not essential)
* The ability to juggle multiple tasks in a fast‑paced environment
* Flexibility to work evenings, weekends and busy event periods
For further information about the role, please read the POSITION DESCRIPTION
Why work with us?
* Be part of a passionate, supportive team
* Work behind the scenes of live performances and events
* Flexible casual hours that suit an event‑based workplace
* Contribute to arts and culture on the Sunshine Coast
How to apply
To apply, please email your application to **@theeventscentre.com.au with TICKETING ATTENDANT in the subject line. Include your resume and a short cover letter telling us why you’d love to work at The Events Centre Caloundra.
Applications close Monday 6 April. We’d love to hear from you!