Pittwater RSL - Serving our community, enhancing your lifestyle
Are you a people person who thrives in a rapid-paced, social environment?
Pittwater RSL is seeking a friendly and professional Guest Services – Concierge to join our Front of House team in this casual role.
As the Director of First Impressions, you’ll be the welcoming face of our Club – greeting members and guests, assisting with enquiries, and promoting everything our Club has to offer. If you love connecting with people and enjoy delivering outstanding customer service, this is the role for you!
About the Role:
Greet and assist members and guests as they arrive and depart the Club
Answer phone calls and enquiries in a helpful, professional manner
Promote Club membership, rewards programs, and current promotions
Check member cards and guest ID as required
Stay informed about all Club events, activities and shows
Assist with bookings and seating using our ticketing system
Communicate feedback and issues to the Customer Service Manager on duty
What We’re Looking For:
A genuine love for working with people
Strong communication and interpersonal skills
Ability to work under pressure while maintaining great service
Confident using computers and handling multiple tasks at once
Reliable team player with a professional, positive attitude
Requirements:
Current NSW RSA & RCG competency card (or willingness to obtain)
Availability across a flexible roster, including weekends, nights, and public holidays
Why Work with Us?
Friendly, supportive team setting
Iconic local Club at the heart of the community
Variety in your day – no two shifts are the same!
Work in beautiful Pittwater, just minutes from the beach
Ready to make a outstanding first impression?
Apply now and become a key part of the Pittwater RSL team – where your energy and passion will help shape memorable experiences for every guest.
📌 Guest Services/concierge Mona Vale
🏢 Pittwater RSL
📍 Australia