BenefitsStart date 1st DecemberFree on-site parkingFull-time hours, Monday to Friday – 8:30 - 5pmBe part of a long-tenured, knowledgeable, and highly supportive teamModern office with on-site Academy, lab and training facilityStep into a stable, high-performance global medical companyAbout the CompanyThis global healthcare organisation designs and manufactures premium products used by clinicians across medical, dental, and diagnostic environments.
With a strong customer-first reputation, they combine clinical innovation with a high-touch, service-driven approach across ANZ.
The Sydney office serves as the company's flagship training site, offering in-house training, technical servicing, and secondary warehouse.
About the OpportunityThis is a full-time, on-site role combining order processing and very light warehouse support.
Based in St Leonards, you'll be responsible for managing orders, inbound customer enquiries, basic warehouse dispatch ( around 5 per week), and supporting the onsite training Academy.
You'll work with autonomy, reporting into an experienced national leader and collaborating across customer service, sales, logistics, and training.
Key ResponsibilitiesProcess customer orders (30–40 per day) as well as quotes in SAPManage incoming customer calls (15–20 per day) and online chatCoordinate local urgent deliveries and pick-ups via courierSupport with outbound dispatch of small stock volumes (2–5 shipments per week)Manage emergency warehouse inventory (approx. 70 SKUs)Support onsite Academy training sessions – coordinate attendees, logistics and guest welcomeLiaise with sales reps, service technicians and sales teams across NSWUse SAP (migrating to S/4HANA), Salesforce and Excel for day-to-day operations Skills and ExperiencePrevious experience in order processing and customer service – ideally within medical devices, dental, pharma, or diagnosticsERP system experience (SAP highly regarded)Ability to lift up to 20kg – comfortable with light warehouse dutiesHigh attention to detail and ability to work across multiple systemsStrong communication and stakeholder coordination skillsSelf-starter with the maturity to work independently on-sitePositive, adaptable and committed to maintaining high service standards How to ApplyClick apply or contact Senior Recruitment Consultant Kelly-Ann Pedersen on 02 8877 8772 for a confidential discussion.
About Healthcare Professionals GroupHealthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare – Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care.Medical Affairs & Life Sciences Recruitment – Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, ScientificCommercial Recruitment – Marketing, Sales, Analytics, Government and External AffairsBusiness Operations & Infrastructure Recruitment – Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, WarehouseClinical Care Recruitment – Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing