BenefitsStart date 1st DecemberFree on-site parkingFull-time hours, Monday to Friday – 8:30 - 5pmBe part of a long-tenured, knowledgeable, and highly supportive teamModern office with on-site Academy, lab and training facilityStep into a stable, high-performance global medical companyAbout the CompanyThis global healthcare organisation designs and manufactures premium products used by clinicians across medical, dental, and diagnostic environments.
With a strong customer-first reputation, they combine clinical innovation with a high-touch, service-driven approach across ANZ.
The Sydney office serves as the company's flagship training site, offering in-house training, technical servicing, and secondary warehouse.About the OpportunityThis is a full-time, on-site role combining order processing and very light warehouse support.
Based in St Leonards, you'll be responsible for managing orders, inbound customer enquiries, basic warehouse dispatch ( around 5 per week), and supporting the onsite training Academy.
You'll work with autonomy, reporting into an experienced national leader and collaborating across customer service, sales, logistics, and training.Key ResponsibilitiesProcess customer orders ****** per day) as well as quotes in SAPManage incoming customer calls ****** per day) and online chatCoordinate local urgent deliveries and pick-ups via courierSupport with outbound dispatch of small stock volumes (2–5 shipments per week)Manage emergency warehouse inventory (approx. 70 SKUs)Support onsite Academy training sessions – coordinate attendees, logistics and guest welcomeLiaise with sales reps, service technicians and sales teams across NSWUse SAP (migrating to S/4HANA), Salesforce and Excel for day-to-day operationsSkills and ExperiencePrevious experience in order processing and customer service – ideally within medical devices, dental, pharma, or diagnosticsERP system experience (SAP highly regarded)Ability to lift up to 20kg – comfortable with light warehouse dutiesHigh attention to detail and ability to work across multiple systemsStrong communication and stakeholder coordination skillsSelf-starter with the maturity to work independently on-sitePositive, adaptable and committed to maintaining high service standardsHow to ApplyClick apply or contact Senior Recruitment Consultant Kelly-Ann Pedersen on ************ for a confidential discussion.About Healthcare Professionals GroupHealthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare – Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care.Medical Affairs & Life Sciences Recruitment – Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, ScientificCommercial Recruitment – Marketing, Sales, Analytics, Government and External AffairsBusiness Operations & Infrastructure Recruitment – Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, WarehouseClinical Care Recruitment – Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing
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