Senior Manager, Risk and Controls – Technology, Cyber & AI Marketing & Corporate Affairs | Line 1 Risk Do work that matters At Commonwealth Bank, risk management is fundamental to how we protect our customers, our brand and our future. The Marketing and Corporate Affairs (MCA) Chief Controls Office (CCO) is a Line 1 risk function providing integrated, pragmatic risk services that enable MCA to deliver strong customer and business outcomes safely. MCA supports the Group to deliver marketing, brand, customer and stakeholder insights, government relations, communications and environmental & social priorities. The decisions made here shape trust in CommBank every day. Impact & contribution As Senior Manager, Risk and Controls (Technology, Cyber & AI), you will play a critical role in shaping how MCA identifies, manages and enables technology-led innovation safely. Your focus will be on strengthening the management of technology, cybersecurity and AI-related risks, ensuring risk practices keep pace with rapid digital, data and AI adoption across MCA. You will work closely with senior leaders to embed risk thinking into decision-making, enabling the safe delivery of MCA’s technology roadmap, protecting customers, data and brand. You will help shape how AI risk is identified, governed and embedded as MCA adopts emerging AI-enabled capabilities, balancing innovation with responsible and compliant use. This role combines strategic influence, deep technical risk expertise and people influence, with the opportunity to shape emerging risk practices in a highly visible part of the Group. This role reports into senior leadership within the MCA Chief Controls Office and partners closely with Executive stakeholders across Marketing, Corporate Affairs and Environment & Social. Key responsibilities You will partner with the business to deliver a comprehensive and integrated Line 1 risk service, including: Defining and monitoring MCA’s technology, cyber and AI risk profile, including identification, assessment and remediation of operational and compliance risks. Providing trusted, pragmatic risk advice to senior MCA stakeholders, balancing innovation, speed and control. Leading and embedding effective risk and control practices across MCA, including Issues and Incidents, RCSAs, CSAs and Change Management Risk Standard (CMRS) deliverables. Acting as a key risk partner in technology change, digital initiatives and AI-enabled use cases, ensuring risks are understood and managed early. Developing risk capability across the business, lifting risk maturity and strengthening a proactive risk culture. Working closely with Line 2 Operational Risk and Compliance teams to ensure alignment with Group policies, standards and regulatory expectations. Supporting robust governance outcomes, including preparation for and contribution to MCA Non-Financial Risk Committee forums. Leading, coaching and developing strong technical and risk capability across the MCA CCO and MCA business stakeholders. What we’re looking for We’re interested in hearing from people who bring: Technology, cyber and AI risk expertise : Experience managing technology, cybersecurity and/or AI risks within complex organisations, and applying risk frameworks in a practical, business-focused way. Strong risk and compliance foundations : Sound to advanced knowledge of Operational Risk and Compliance Management Frameworks, with an understanding of the regulatory environment. Senior stakeholder engagement : Confidence influencing senior leaders, navigating competing priorities and positioning risk as an enabler of business outcomes. Commercial and strategic mindset : Ability to understand business strategy and translate it into proportionate, effective risk responses. Clear, impactful communication : You can explain complex technology and risk concepts in a way that resonates with non-technical audiences. Delivery focus in agile environments : Comfortable operating in agile, fast-moving settings, flowing to work and adapting as priorities evolve. Working at CommBank At CommBank, we’re committed to building a diverse and inclusive workforce that reflects the communities we serve. We invest in our people through learning, career development, flexibility and internal mobility. We encourage you to bring your whole self to work and support you to grow your career while making a meaningful impact. At CommBank, you can be you – and do work that truly matters. We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 29/05/2026