About us
Pullman Melbourne City Centre boasts contemporary design that plays on the senses to create the perfect destination for work and play. At Pullman, connections are seamless and intuitive: every element has been thoughtfully considered and tailored to the modern-day traveler seeking an authentic Melbourne experience. With the city's best food and fashion on its doorstep, Pullman offers a new level of urban sophistication – an oasis of style in the heart of one of the world's most cosmopolitan cities.
About you
You will be a welcoming face of the hotel. You will possess excellent customer service and communication skills, and have a genuine passion for Hospitality.
About the role
Make a memorable first and last impression for our guests. As part of the Front Office department, you will be a key point of contact for guests and help in ensuring their stay is enjoyable.
Your responsibilities will include but not limited to:
* Welcome and farewell all guests;
* Assist guests with queries on places of interest, directions, dining options, transport & local events;
* Transfer, storage and handling of guest luggage and property;
* Park and retrieve guest cars as part of the properties valet service.
Skills & Experience
* A minimum of 1-2 years in a customer service environment
* Familiarity with Melbourne locations and hotspots
* Excellent communication and time management skills
* Positive attitude
* Previous Opera system knowledge will be highly regarded
* Full Australian Manual Driver's License
Benefits
* Opportunity to be part of both Erdi – one of Australia's largest privately and independently owned Hotel groups – and a global brand, Accor.
* Food and Beverage discounts
* Accommodation discounts for you, your family and friends.
* Discounted parking
If you think that you fit the above criteria, please forward your resume via the link below.
Only shortlisted candidates will be contacted.