THE COMPANY For over 20 years, this company has been known as an innovative developer of Cyber Security Software Solutions. Their solutions are utilized by a diverse group of clients across State & Federal Government, Managed Security Services Providers, and large commercial enterprise. THE ROLE & RESPONSIBILITIES As the Lead Security Engineer, you will be in a customer-facing role central to the sale, installation, development, and support of the organisation's cyber security software products/solutions. It's a hands-on technical leadership position overseeing a small team of 2-3 Security Engineers who support the organisations security product lifecycle (presales, deployment & support). As a key member of the leadership team, you'll work with a close close-knit team of tenured and passionate cyber security professionals. Hybrid working. Responsibilities include: Lead Customer Product Implementation & Support - architectural design & delivery of customer projects (incl product installation & configuration). Technical Presales - including POC, architectural design, articulate how products map to ISM, ISO 27001, Essential Eight etc, technical product pitching, and product demonstrations and advocacy. Team Leadership - lead & manage a small team of Security Engineers to deliver outstanding outcomes to customers. Product Innovation, Development & Improvement - gather customer feedback, assist Development teams with R&D, keep up to date with regulatory/legislatives changes and competitor analysis. Customer Management - technical account management; own customer SLA's; customer communication Collaborate with various teams in Australia and overseas to resolve customer issues and improve the product. Occasional travel to customer sites as needed. Hybrid working - 3 days in office, 2 days WFH. Product specific training will be provided. REQUIRED EXPERIENCE, KNOWLEDGE, PERSONAL QUALITIES Suitable for a Senior Security Engineer/Architect experienced in customer-facing roles leading small teams. Presales and security architecture design strong experience knowledge of Essential Eight is required. Ideal for someone who enjoys a broad and varied technical leadership position inside a close-knit and talent team of cyber security professionals. Australian Citizenship and ability to obtain NV1 clearance in the future is a must. The following is required: Strong Cyber Security Engineering experience (i.e. install, deploy, configure & support security devices) Proven Cyber Security architectural design skills. Background leading small teams. Industry experience in a security vendor, system integrator or MSP (or similar). Background in SecOps, IT Infrastructure, and Windows OS. Customer-facing experience - e.g. pre-sales, account management, managing service delivery etc. Strong knowledge of Essential Eight. Security resilience, analytics and SIEM experience is highly beneficial Good Security frameworks knowledge (e.g. ISM, ISO 27001, NIST, etc) Australian Citizenship and ability to obtain NV1 clearance is essential. Excellent presentation and communication skills (verbal and written). Able to work autonomously, manage your own priorities, be process driven yet still able to think outside the box. This is a full-time permanent role (hybrid WFH available) and is offering $180,000 - $190,000 (plus super) - depending on experience. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.