Job Overview
Seneca Holdings is seeking a highly skilled professional to join their team as a Cyber Operations Program Liaison. In this role, you will serve as the program representative for cyber operations, program platform management & content management services at all supported classifications.
The ideal candidate for this position must possess outstanding communication, organizational, critical thinking and problem-solving skills, with a strong ability to work in a transparent, collaborative team environment.
Responsibilities:
* Provide feedback on material acquisitions, records management of program documents, and track document deadlines as required by milestone reviews.
* Assist the U.S. program team in preparing, reviewing and revising documentation associated with the platform.
* Assist the U.S program team with planning, coordinating, conducting, and reporting all operational status of the platform and local request for support or issues and acquisition requirements.
* Coordinate the feedback and any findings from local program team related to the platform performance for adjudication to the U.S. program team.
* Coordinate with the U.S. and AUS management team for all building access, logistical support needed for installations and training events.
* Responsible for coordinating, reviewing, and providing expert technical advice in the management of the platform.
* Coordinate with the onsite facility staff and U.S. program team for the integration of upcoming software release, local facility scheduled maintenance, and other platform downtime events.
* Coordinate technical or logistical support in support of onsite platform training events.
* Monitor and report the physical security of the platform and report any issues immediately to the U.S program team.
* Provide expertise in testing to facilitate coordination and evaluation of operational data to optimize performance of the platform.
* Report the health of applications within the platform to the U.S program operations team.
* Maintain a high-level calendar to track and display upcoming program reviews and milestone decisions associated with the platform.
* Assist U.S. program team in development of briefings and presentations at various levels, articulate program vision, and mission.
* Assist the USG in preparing and reviewing:
o Acquisition documentation
o Independent cost estimates
* Assist the U.S. program team in the development of Operations SOPs and documentation related in the operations of the platform.
* Assist the U.S. program team in establishing and managing external stakeholder's relationships and connections to program team.
* Coordinate with the on-site team for the physical transfer of training content to and from onsite systems.
* Coordinate visitors' request required to deliver or update of the platform.
* Provide cybersecurity subject matter expertise for assigned projects.
* Must demonstrate strong oral communication and presentation skills, including experience delivering briefings and updates to senior stakeholders.
* The ability to develop and present clear, professional PowerPoint presentations is essential.
* Strategic thinking and foundational project management experience are preferred to support the planning, coordination, and execution of platform objectives.
* Assist the local personnel as a SME on such matters as:
o Local Trusted Agents tasks
o Portal Organization Administration
o Jira Service Desk (JSD) Agent tasks and support
o Metabase User roles, responsibilities, and deliverables
* Assist PMO, ISSEs and ISSOs with Cybersecurity by maintaining current knowledge of changes to DOD Cybersecurity testing best practices, Cybersecurity Standards, Army Regulations, and cybersecurity T&E Policy.
* Must have the ability to perform Tier 3 and Tier 4 support, and handle Tier 1-2 as needed.
Requirements
The ideal candidate should hold an Active Top Secret security clearance and be immediately eligible for nomination to receive TS/Special Compartmented Information (SCI) access.
A Bachelor's Degree in IT, Engineering, or relevant field from an accredited college/university is also required, along with industry standard certifications as specified in the tasks responsibilities.
In addition, the successful candidate should have a minimum of 6 years of experience in IT, Cyber Operations, and/or Engineering, and at least 3 years of experience in Program Management.