Sales Supervisor (Pacific Fair Gold Coast)
As a Tory Burch Sales Supervisor, you are the ambassador of our brand and deliver a transformational customer experience. You will act as a leader in the store and responsible for "holding down the fort" when Store Manager/ Assistant Store Manager are not available, which will at times include monitoring sales productivity, resolving customer or associate issues, and opening/ closing duties.
Responsibilities
* Represent the Brand - As an ambassador of Tory Burch and maintain store presentation standards
* Create the Customer Experience - Create and deliver extraordinary customer experience and build our brand one customer at a time
* Leadership & People Management - Lead and coach the team, demonstrate a strong use of selling skills and sense of product knowledge, ensure strong partnership with Store Manager and communication with other teammates
* Drive the Business & Deliver Results - Drive our business through maximization of sales, proactively achieve financial targets, customer outreach and manage client book
* Operational Excellence - Consistently adhere and enforce operational policies and procedures, inventory management and manage store open/closing responsibilities
Education & Experience
* Certificates / Diploma holders or above in any disciplines (business or fashion related a plus)
* 3+ years' experience as a team leader in a luxury retail operations or service driven environment
* Strong verbal and written communication skills in English
* Proven track record in managing a team with high morale
* Sales driven and goal oriented
* Polished and professional
* Strong analytical skills and attention to detail
* Ability to work in a fast paced and dynamic environment
* Ability to prioritize and excellent follow-up skills
* Experience in Microsoft Outlook, Excel, Word and PowerPoint
Seniority level
* Associate
Employment type
* Full-time
Job function
* Retail
Industries
* Retail Apparel and Fashion
* Retail
* Retail Luxury Goods and Jewelry
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Gold Coast, Queensland, Australia 1 week ago
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