Sales Consultant (Townsville, QLD)
About Lincoln Place
We exist to empower Australians to live their best years. Lincoln Place is Australia's trusted provider of vibrant lifestyle neighbourhoods offering modern, thoughtfully designed homes, desirable spaces and feel-good facilities that foster connection, wellbeing, and financial freedom. We create carefully designed land-lease communities and tourist parks, offering exceptional value and quality, where residents and guests enjoy simple pleasures every day. We have a one team, customer first approach, with continual learning a fundamental part of our business.
About the Opportunity
Are you a confident communicator with a passion for people and proven sales experience? Do you thrive in a fast-paced environment where no two days are the same? If so, we'd love to hear from you We're looking for a dynamic Sales Consultant to join our growing team in Townsville.
Key responsibilities include:
Provide customer service excellence to our future and current customers
Have a deep level of knowledge of product, inclusions, loan lease living, contracts and sales processes
Maintain Salesforce data entry and accuracy for all customer interactions, sales activities, forms and processes
Lead management – meet business expectations around lead contacts, data collection, lead follow up and appointment management
Contract Management – ensure all information for contracts is correct, customers understand the contract process, and Salesforce is kept up to date on customers ability to settle
Settlement Management – Ensure customers are prepared for settlement, ensure contracts team have accurate information and handover to the community team is seamless
Maintain strong relationships with development, construction and community management teams to ensure a strong team culture is built and information sharing on customer timeframes and issues is strong
Maintain positive relationships with local area agents and key community groups to seek opportunities for engagement, referrals and promotions
Follow all sales processes and provide feedback to EGM of Sales on improvements
Recommend, attend and host sales events and be a positive ambassador for the project and your customers
Provide expert advice and guidance back to the business on home designs, inclusion levels and product demand
Maintain display suite to the highest standard or presentation and ensuing accuracy of information being displayed or provided
What do you bring?
Excellent communication and presentation skills—both written and verbal
Confidence in making outbound calls and managing inbound inquiries
A goal-oriented mindset with the ability to work independently and as part of a team
Experience in sales, especially within residential, real estate, retirement, or off-the-plan sector
A genuine passion for customer service and delivering a memorable client experience
Resilience and confidence to handle challenging conversations with empathy
Strong time management and the ability to multitask under pressure
Experience using Salesforce or similar CRM platforms (highly regarded)
Patience, professionalism, and compassion when working with customers
Why join us?
You'll be part of a supportive and driven team where your contributions are valued. We offer ongoing training, opportunities for growth, and a workplace that celebrates initiative and achievement.
How do you apply?
If this role is of interest to you, please submit your cv via the following link. Please note that applicants must be legally entitled to work in Australia. We do not require assistance from recruitment agencies at this time.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Sales, Business Development, and Customer Service
Industries
Real Estate