**Opportunity to intensify your own career development**:
- **Deliver results for one of Australia's leading Transport companies**:
- **Attractive team benefits, stability and exciting national growth opportunities**
**Your new role**
This exciting new role will report to the Senior Account & Compliance Manager and aim to develop and strengthen key customer relationships, focusing on long-term growth and retention.
**Culture and Benefits**
- Perth Airport location (Free Parking)
- RIPPA values-driven company with a serious safety culture
- Career development with extraordinary opportunities on a national scale
- Employee Wellness Programs where employee health and wellbeing are put first
- Car, health, and home insurance discounts to be enjoyed
**Tasks & Responsibilities**
- Work directly with customers to build strong and strategic partnerships.
- Manage the communication flow of the customer's needs.
- Ensure customer satisfaction and enhance visibility of operational performance.
- Work closely with stakeholders to build solutions supporting revenue growth, value creation and share of wallet.
- Participate in site based and online meetings and other activities relative to portfolio
- Prepare and present reporting metrics in a professional and accurate manner.
- Communicate significant trends, commercial matters and operational methodologies to internal and external stakeholders.
- Review and improve the customer experience in relation to invoicing, billing and credits from enquiry to resolution.
- Meet with Operations regularly to ensure all agreed KPI objectives are met and relevant groups are informed of current issues and corrective actions.
**What you'll bring**
- Professional composure with outstanding customer service.
- Ability to multi-task and problem solve with a structured approach.
- Ability to influence decisions and negotiate.
- Understanding of data analytics and presentation of statistics.
- Strong leadership, mentoring and management skills.
- Ability to travel when required.
**Who is Centurion?**
Centurion is one of Australia's largest independently owned and operated logistics (3PL) and transport companies. Based in Perth, Western Australia but operating across Australia, we have significant mobile, land and infrastructure assets nationwide, including 20 distribution centres and a fleet of more than 2,000 vehicles. This ensures Centurion provides flexible and reliable supply chain solutions for all our customers. Centurion is a values driven organisation operating with the vision of being the leading logistics partner for stakeholders in the commodity rich communities of Australia.
**Ready to take on a new challenge?**
If you feel you have the experience, ability, and skills to take the next step with your career within Centurion, we want to hear from you.