Overview
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Part-time role based in our Warragul Branch
- Be a community leader, a NAB Ambassador & see your career flourish
All new Customer Advisors receive NAB’s tailored onboarding and training program to ensure they are set up for success.
Responsibilities
- Support our Warragul Branch by being the first point of contact for our customers and put them at the centre of everything you do
- Assist our customers to identify the most suitable products and services including account opening, unsecured lending and banking transactions
- Ensure our customers receive a seamless, consistent, and tailored experience every step of the way and ensure all details are accurate and up to date
- Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking straightforward, easy and secure
- Undertake ongoing training and development to enhance your career
What You’ll Bring
- A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile
- An ability to work collaboratively as a team, self-motivation and energy to create our signature customer experience
- A keen eye for detail that ensures transactions are completed efficiently and accurately
- An appreciation for inclusion and the diversity of our customers
- An interest in upskilling and career development opportunities with NAB
Hours
Part-time role working 5 days per week, Monday - Thursday 9am - 4:30pm & Friday 9am - 5:30pm
Benefits
- Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances
- Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology
- Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave
- Health and Wellbeing benefits including discounts on a wide selection of products to suit your personal circumstances and life stage
A diverse and inclusive workplace
We know that our people make us who we are. That is why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. We are committed to providing an environment where you can work your way.
Recruitment process & accessibility
For details on the recruitment process, and accessibility, please visit To discuss adjustment requirements, please contact the NAB Careers team, via (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert, we therefore encourage you to apply at your earliest opportunity. Unsolicited CVs from agencies will not be accepted.
Job Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Other
- Industries: Banking
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📌 Customer Advisor - Warragul
🏢 NAB
📍 Bairnsdale