Medical Tourism Coordinator – Nauru Medical Referral Program
Remote Work
Company: GMSS
About the Role:
We are seeking a dedicated Medical Tourism Coordinator to manage and support medical referral patients from Nauru. The ideal candidate will have strong experience in hospital coordination and surgical scheduling, ensuring that all medical, logistical, and welfare needs of referred patients are handled efficiently and professionally.
Key Responsibilities:
* Serve as the primary point of contact for Nauru medical referral patients, escort teams, and partner agencies
* Coordinate medical consultations, investigations, surgical procedures, and specialist appointments
* Work closely with surgeons, physicians, nursing teams, and hospital departments to ensure smooth patient flow
* Manage OR scheduling, pre-operative requirements, and post-operative follow-ups
* Handle all travel logistics including visas, airport transfers, accommodations, and welfare needs
* Prepare treatment cost estimates, medical packages, and financial documentation
* Maintain detailed and confidential patient files and referral documents
* Support patients during arrival, admission, discharge, and throughout their stay in the Australia
* Prepare daily/weekly referral reports and assist in monitoring KPIs related to the Nauru Referral Program
* Ensure high standards of patient care, cultural sensitivity, and excellent customer service
Qualifications & Requirements:
* Bachelor's degree in Healthcare, Nursing, Business Administration, or related field
* Experience in medical tourism, hospital coordination, or surgical coordination is highly preferred
* Familiarity with international patient services and government referral programs is an advantage
* Excellent communication and interpersonal skills, with cultural sensitivity when working with international patients
* Strong organizational and multitasking abilities
* Fluency in English; additional Pacific languages are an advantage
* Proficiency in MS Office and hospital information systems
How to Apply:
Interested candidates may send their CV to with the subject line: "Medical Tourism Coordinator – Nauru Referral Program."
Job Type: Full-time
Application Question(s):
* Do you have experience in surgical referrals in Australia?