Overview
Medical Secretary/Receptionist – Casual/Part time
Location: Murdoch, WA
Job Type: Part-time
Pay: $30.00 – $33.00 per hour
Expected hours: 24 – 30 per week
Start date: 30 Mar 2026
A great opportunity has become available for a part time Medical Secretary to join a Specialist Gynaecology Practice based within the Murdoch Square.
Melville Gynaecology & Obstetrics Specialist Centre (MGOSC) is seeking a dynamic, experienced and highly motivated Medical Secretary to join our group.
We are looking for someone with excellent interpersonal and communication skills, a willingness to learn attitude, and ability to prioritize and organize the tasks in a busy clinical environment.
About Us
MGOSC is a small private practice based in The Murdoch Square, Perth. The team includes a specialist gynaecologist who works on a part time basis as well as a practice nurse. We are seeking a medical secretary to join our team.
Key Responsibilities
Working closely with the practitioner and support team, this position will involve a broad range of responsibilities supporting the smooth day-to-day running of the practice, including (but are not limited to):
* Patient liaison:
o Welcoming, greeting & checking-in patients on arrival
o Answering calls promptly and professionally
o Managing correspondence
o Scheduling appointments and maintaining the practice appointment diary
* Patient administration:
o Billing (including issuing invoices and receipts, generating patient quotes for surgery and HICAPS transactions)
o Accurate data entry in our e-management system (XESTRO) and managing patient's records and referrals (i.e. scanning, filing, and organizing intake forms, documents, results and referrals daily or as required)
o Managing calls from patients requesting test results and referring them to the team as required
* Practice administration:
o Banking and invoicing including account reconciliation
o Ensuring registration forms, practice brochures, and information displays are accurate and well stocked
o Communicating with practitioners and admin via XESTRO, email, phone and Microsoft Teams as required
o Providing occasional executive assistance and completing assigned tasks promptly.
o Liaising with hospitals, other specialists, and allied health professionals
o Organising theatre lists
o Ordering of surgical equipment, practice consumables and stationery for the everyday running of the practice
o Complying with workplace health and safety standards and infection control protocols
o Maintaining patient and practice confidentiality regarding all aspects of the practice and the patient
o Ensuring clinic cleanliness and assisting with opening/closing procedures
* Supporting doctors, coordinating with nurses, and assisting allied health staff in delivering patient care:
o Chaperoning during gynaecological examinations
o Assisting in implementing and supporting clinic procedures.
o Preparing rooms for practitioners and supporting with procedures.
o Supporting the team with everyday administrative task as directed by the Practice Manager, nurses, and doctors (such as phone calls, photocopying, and filing)
Skills & Attributes
The successful applicant should have:
* Excellent communication and customer service skills
* Exceptional phone manner and interpersonal skills
* Ability to work collaboratively in a team environment
* Professional, compassionate and patient-focused attitude
* Excellent time management, multitasking and organisational skills
* The ability to work independently
* Knowledge of medical terminology, ideally in women's health
* Understanding of Australian Privacy Principles and healthcare data protection requirements
* Minimum 12 months experience working as a medical reception/admin is essential (preferably in a specialist obstetrics & gynaecology practice)
* Experience with using Practice Management Software (preferably XESTRO)
* Experience advanced skill in using IT software (e.g. Microsoft Office suite). Proficiency in
o Microsoft Office Suite
o Medical billing software
o Electronic health records systems
* Experience with Medicare/DVA/HICAPS and insurance billings and workers comp.
* Experience in managing patient bookings (including theatre), billing and administrative workflows
* The right to work in Australia and be willing to undergo police clearance checks
The hourly rate for this position will be negotiated based on qualifications and previous experience.
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