At DriveAway, we take pride in maintaining an energetic, productive and happy work environment, where all our staff are highly valued for their skills and contributions.
Following exceptional growth recently, we are now looking for Reservations Agents to join our inbound call centre in Bundall on the Gold Coast.
What you'll do:
Take inbound calls and respond with a quality client focus
Process customer enquiries, create quotes and bookings for Australian and International car rental
Provide exceptional customer service
Permanent full time, rostered day - early evening shifts Mon-Fri, plus occasional rostered weekend work
What's required:
Excellent customer service and communication skills
Experience in an inbound call centre is beneficial but not essential
Travel & Tourism experience helpful but not crucial, full training is provided
Positive and energetic outlook and a bright, friendly personality is vital!
What's on offer:
Full on-site training, ongoing support development
Competitive salary, super and bonus scheme
Central, accessible location
Hybrid work environment - 2 home / 3 office
Fantastic company culture and support
We understand that happy employees generate happy clients, and we do our best to ensure that we treat our employees with the same respect they show to our valued customers. We appreciated all our staff for their individual performance and talent, as well as their ability to operate as part of the DriveAway team to provide the ultimate customer service experience.
This is an excellent opportunity to fully utilise your customer service skills in a fast-paced and agile wholesale travel environment. If you think this is the job for you, we would love to hear from you.
DriveAway is proud to be an equal opportunity employer, where diversity is valued, and we are committed to providing an inclusive, collaborative work environment._
Please note, only applicants will only be considered for people who have the right to work in Australia without restrictions or_