Join to apply for the Customer Service Specialist - Shannons role at Suncorp Group2 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Specialist - Shannons role at Suncorp GroupGet AI-powered advice on this job and more exclusive features.Drive your career forward with Shannons – Join our team of Motor Enthusiasts in Hobart!Start Date: Wednesday 16th JulyWe’re looking for motoring enthusiasts to join Shannons in permanent part-time roles a set shift across 4 days per week (see details below).At Shannons, we don’t just insure vehicles — we live and breathe them. Join a team of genuine enthusiasts who share their passion daily, helping customers protect what they love most.This isn’t just a job, it’s your chance to connect with like-minded people, share your passion, and make a real difference.What You’ll DoAs a Motor Enthusiast Underwriter, you’ll use your motoring knowledge to support customers who care deeply about their vehicles — just like you. From providing tailored advice to protecting their pride and joy, your expertise will make all the difference.You’ll Be Responsible ForHandling inbound calls from fellow enthusiasts and delivering expert advice with genuine enthusiasmHelping customers find tailored insurance cover or update their existing policy whilst making the complex, simpleShare your passion for all things motoring in every conversation and connect authentically with customers about their vehiclesNavigating multiple digital systems efficiently to provide accurate and timely supportUse a balanced scorecard framework to meet achievable performance targets and quality standardsCompleting 7 weeks of comprehensive onsite training to set you up for successWhat You’ll BringA well-developed passion for vehicles and the ability to engage authentically and professionally with our enthusiast customer baseStrong customer service experienceClear, confident communication skills with the ability to simplify complex informationStrong technical proficiency and the ability to navigate multiple systemsA growth mindset, enthusiasm to contribute to a collaborative team, and drive to achieve personal and team targetsFull commitment to the nominated shift pattern and 7-week training programA suitable home workspace or willingness to set one up for hybrid workingShift OptionsWe’re currently recruiting for part-time positions in Hobart with the following shift option:Saturday, Monday, Thursday, Friday – 30 hours per week – fixed 9am start on Saturday and start window between 8am–11am on weekdays‘Start window’ means your rostered start time may vary within the listed hours. You must be able to fully commit to the shift option selected.What We Can Offer YouCompetitive salary: $69,440 package (including super), pro rata for part-time hoursAdditional incentives: Penalties on eligible shifts & performance-based incentivesWork-life balance: Flexible work options — 50% in office, 50% work from homeLeave benefits: 20 weeks paid parental leave, emergency response leave, military service leavePerks & discounts: Discounts across 400+ major retailersCareer growth & development: Recognition programs, career development pathways, study supportCommunity & giving back: Paid volunteer leave, matched giving through our community programsFind our full list of benefits here - Employee benefits | Suncorp GroupWork From Home RequirementsAs this role will be a combination of onsite attendance and work from home you will need to be set up accordingly. You will be provided with a Suncorp laptop; however, you must organise the following:Home phone line or VOIP connectionGood quality internet connection, ergonomic set up including keyboard, mouse, dual screens, desk, chair and a private space.About ShannonsShannons is Australia’s leading insurance provider for motoring enthusiasts. We are also one of Australia’s leading motorcycle insurance providers and support more than 1,200 car and motorcycle enthusiasts’ events throughout Australia every year.We are proud to be a part of the Suncorp Group family alongside some of Australia’s most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring out customers peace of mind when it matters most.Chase the sun, apply online today.At Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. We’d love to see your application and speak with you even if you do not match the above mentioned.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesFinancial Services and InsuranceReferrals increase your chances of interviewing at Suncorp Group by 2xGet notified about new Customer Service Specialist jobs in Hobart, Tasmania, Australia.Customer Service Representative - HobartBattery Point, Tasmania, Australia 3 days agoQueens Domain, Tasmania, Australia 1 week agoSeven Mile Beach, Tasmania, Australia 4 months agoSecretariat Officer & Division Coordinator, APS6, National Anti-Scam Centre (EA2025/93)Kingston, Tasmania, Australia 3 weeks agoReservations Officer - Mission Experience Placement - Arnhem LandAdministrative Support Officer - Clinical Governance Unit (523593)Diary and Administrative Officer (EOA) - Senator Carol Brown Senator for TasmaniaHobart, Tasmania, Australia A$71,808.00-A$76,022.00 3 days agoExecutive Assistant - Tasmanian Community Paediatric Service (527594)Senior Software Developer (Technical Specialist)Hobart, Tasmania, Australia A$172,999.00-A$191,044.00 3 weeks agoWe’re unlocking community knowledge in a new way. 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