Are you highly organised, thrive in a fast-paced environment, and love being the go-to person who keeps everything running smoothly? We want you on our team
About the Role
As our Service Administrator, you'll play a key role in supporting our service department and ensuring our customers receive the highest level of care. Every day will bring something new — from coordinating with technicians to managing quotes and warranties — you'll be the friendly face and steady hand that keeps our operations on track.
Your Day-to-Day Will Include:
* Preparing repair quotations for customers
* Invoicing completed jobs accurately and efficiently
* Responding to service-related queries via phone and email
* Liaising with the Service Manager to resolve customer service issues
* Lodging and invoicing warranty claims with attention to detail
* Coordinating the return of failed warranty parts
* Ordering and receiving parts, and updating job statuses to support scheduling
What We're Looking For
* A proactive, friendly, and organised person who thrives on multitasking
* Strong communication skills and a knack for building great relationships
* Solid computer literacy — confident with Word, Excel, Outlook
* Experience with SimPRO or job management software is a plus
* Trades or mechanical knowledge is helpful, but not essential
Why Join Devilee's?
* No two days are ever the same
* Supportive and fun work environment
* Great opportunities for learning and growth
* Competitive salary and benefits package
If you're ready to be the backbone of our service department and make an impact every day, we'd love to hear from you.
Apply today by clicking the "Quick Apply" button above.
Questions?
If you have a query about the role, please contact Shauna Picken at: or on
Applications will remain open until the position is filled.
We can't wait to meet you