Excuse me… yes, you. Welcome to QT. Our hotels and resorts stretch from Queenstown to Sydney to Perth and each is unique, just like our people.
Our passion is people. Designers, housekeepers and chefs, DJ’s, engineers, porters, baristas and accountants. Together, we create a place of quirky luxury, where service is an art and an honour.
About QT Auckland
Join our team right in the beating heart of New Zealand’s harbour city. QT Auckland sits pretty waterside, bringing signature QT quirky luxury to the bustling Viaduct Harbour location. Auckland was the third QT to join the brand in New Zealand, joining the much-loved QT Wellington and QT Queenstown. The vibrant hotel features a signature dining concept by the internationally-renowned chef Sean Connolly, rooftop bar with sweeping water views, and high-tech conferencing and event spaces. Great public transport will make your commute a breeze.
The Role
Reporting to our Front Office Manager, our Night Manager will assist in performing daily audit duties, auditing the current day trading transactions and ensure that they are properly balanced and posted. They will also perform the role of Manager on Duty and prepare daily financial reporting.
Key Responsibilities
1. Attend to guest requests in a timely and efficient manner including but not limited to: reservations, maintenance and housekeeping requests.
2. Monitor hotel security, leading the response to any emergency situations.
3. Perform the role of Manager on Duty and oversee all night staff.
4. Ensuring the consistent delivery of a high level of customer service that exceeds guest expectations.
5. Ensuring health, safety and well-being of all guests whilst on duty.
6. Prepare financial reporting for Financial Controller and Hotel Management.
Skills & Experience
1. Must have a current General Managers License.
2. Proven experience in a similar role in a 5-star hotel environment.
3. Preferred to have working knowledge of Opera Cloud PMS.
4. A passion for creating memorable guest experiences!
5. High level of organisational and leadership skills.
6. A full New Zealand driver’s license is essential.
At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.
1. Incredible team member discounts from your first day on-the-job.
2. 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.
3. $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
4. Awesome winter and summer savings and discounts at Thredbo.
5. Rapid career growth opportunities through our EVT network.
6. Local community involvement, volunteering and charitable giving.
7. Australia and NZ’s largest and most diverse experiences company.
Applications
Please apply by uploading a cover letter and resume.
We'll be getting in touch with candidates as they come in, so don't wait to apply!
Successful candidates must reside in Auckland already with good knowledge of local areas.
How do your skills match this job?
Your application will include the following questions:
* How many years' experience do you have as a Night Manager?
* How many years of hotel management experience do you have?
* Do you hold a current New Zealand General Managers certificate?
* Which of the following statements best describes your right to work in New Zealand?
* How many years of auditing experience do you have?
* Do you have customer service experience?
* Do you have a current New Zealand driver's licence?
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