Product Manager – Voice & Omnichannel Support Experience
Location: WA, Australia
A financial services provider in Australia is seeking an experienced Product Manager for Customer Support Experience. This role focuses on improving customer outcomes through innovative digital solutions in a collaborative environment.
Requirements:
* Experience with contact centre technologies
* Strong analytical and stakeholder management skills
* Background in Agile methodology (desirable)
Join a diverse workforce that values inclusion and promotes innovative customer engagement strategies.
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