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Branch manager

Ipswich
Hands On People
Branch Manager
Posted: 13 January
Offer description

Posted: 12/01/2026

Closing Date: 25/02/2026

Salary: $90, $100,000.00

Job Type: Full Time - Contract

Location: Ipswich

Job Category: Care Team (Office)

We are dedicated to supporting people living with disabilities through provision of high-quality SIL Accommodation and in-home care services. We are committed to fostering independence and enhancing the quality of life for every individual we support.

Born in Darwin, we're proud to bring our customer-focused approach to participants across the Northern Territory and Queensland. Our PARTT values - Partnership, Accountability, Respect, Trust and Transparency - guide everything we do


Job Description


Why Join Us

Enjoy on-site parking, use of a company vehicle during work hours, access to a range of exclusive discounts and offers via our Employee Benefits portal, ongoing professional development and learning opportunities, and a supportive, values-led culture focused on people.

The Opportunity

We now have two amazing opportunities to be PARTT of something meaningful. As a key leader of our Care Services team, you will play a hands-on role in setting up and overseeing new regional branches and SIL Accommodation homes, engaging and onboarding participants and working with stakeholders to achieve goals - both for us and our participants. You'll lead a dedicated care team to ensure we are delivering high quality, individualised care and support.

Key Duties Include:

* Lead participant engagement and onboarding as the first point of contact
* Build strong, trust-based relationships with participants, families, and key stakeholders
* Oversee and support care teams to deliver person-centred, high-quality services
* Ensure ongoing compliance with NDIS standards and internal policies
* Lead, mentor, and develop your team to maintain a high-performance culture
* Monitor service delivery, manage incidents, and drive continuous improvement


Desired Skills and Experience


Who we're looking for:

We are seeking an experienced, proven leader with a background in NDIS or relevant industries. You will have:

* Excellent communication, organisational, and time-management skills
* Strong knowledge of the NDIS Practice Standards and compliance expectations
* Cultural awareness and experience working with CALD communities
* Tech savvy, proficient in MS Office and confident working with various applications
* Familiarity with EEO, WHS, and risk management frameworks
* A commitment to professional growth, both personally and for your team
* Relevant tertiary qualifications or equivalent experience in disability or community services (highly regarded)
* Current driver's licence, Working with Children Check and NDIS Worker Screening Check (essential)

If you're a values-driven leader with a passion for empowering others, we'd love to hear from you. This is your chance to shape something from the ground up — to build relationships, grow a team, and truly make a difference in your community.

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