Posted: 30 July
Offer description
Job Description
We are currently seeking multiple customer service consultants for our client operating in the financial and technology industry.
The successful applicant will work with our corporate clients assisting in their customer service team. Those with a positive attitude, attention to detail and desire to offer the best service experience will be best suited to the role.
This is an excellent opportunity for a knowledgeable and motivated individual who wants to advance their career in a fast-paced industry. This company will provide you with all the necessary skills and resources to excel.
Your duties will include, but are not limited to:
* Responding to all customer inquiries via inbound calls regarding products, returns, and placing orders.
* Providing exceptional customer service and administrative support to all stakeholders of the business and ensuring accurate data is maintained.
* Assisting the sales and marketing team with promotional activities when required.
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Required Skills and Qualifications
To be successful in this role, you will require:
* Entry level position - no experience required.
* Strong communication skills and the ability to build customer rapport.
* An eagerness to learn new things and grow your knowledge.
* Proficiency in Mandarin AND Cantonese.
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Benefits
The benefits of this role include:
* Opportunity to work in a fast-paced industry.
* Training and development provided.
* Work-from-home options available.
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Others
This role operates on a rotating roster. You must be able to work any day and time as the contact centre operates 7 days per week, 24 hours a day.
