A federal government client seeks a Service Desk Officer to support their Case Management System helpdesk operations in Australia. The role involves monitoring helpdesk tickets, troubleshooting issues, and managing user access. Candidates must be Australian citizens and have experience in an ICT Service Desk environment, preferably with Salesforce. This position offers an opportunity to make significant contributions in a government setting, enhancing service delivery and operational efficiency.#J-18808-Ljbffr