Organisational Context
Linking Communities Network Ltd (LCN) is the lead agency in homelessness and Domestic and Family Violence in Western Murrumbidgee. The service operates in a geographically isolated part of NSW, with distances across the region spanning 110,000 square kilometres.
This isolation has seen LCN expand over the years to ensure an encompassing service delivery for the client cohort, including women, youth, men and families including those with complex needs. LCN utilises a range of collaborative partnerships and networks to provide positive outcomes for clients "at risk" or homeless.
LCN is a Company Limited by Guarantee, governed by a Board of Directors who bring a mix of skills, experience and community perspectives to the strategic direction of the organisation. Our team includes of workers bring passion, energy and client focused case management and a genuine commitment to clients and community alike.
Our Vision:
Our vision at Linking Communities Network Ltd is for all people to have access to safe, secure, affordable housing, live free from violence, have equal rights, opportunities for participation and the freedom to reach their potential."
Our Mission
Linking Communities Network Ltd will deliver a wide range of services and programs for women, youth, men and families across the Western Murrumbidgee District – strengthening clients and communities by focusing on early intervention programs, rapid rehousing strategies, client focused crisis responses and intensive support for clients with complex needs.
Core Behaviours and Responsibilities
STAFF RESPONSIBILITIES AND DUTIES; Specialist Homelessness Caseworker - Youthlinks
* Communicate effectively to engage and establish rapport with clients to achieve their goals through responsive and timely engagement.
* Ensure and maintain privacy and confidentiality of clients.
* Provide high quality, client centred, strengths-based services to clients using a trauma informed and culturally responsive practice approach.
* Provide homelessness support, ensuring appropriate referrals are allocated are allocated for each client which includes support, referral, advice and advocacy.
* Provide information and support to connect families and individuals with appropriate referral pathways to address issues impacting on secure housing, such as mental illness, substance use, physical health and life skills.
* Ensure accurate and professional case notes are uploaded within allocated timeframes to relevant database/s.
* Actively participate in LCN teams/programs by contributing to collaborative working relationships, team initiatives and professional development.
* Attend in-service team meetings, attend formal supervision sessions as required as well as informal sessions to assess and prioritize appropriate responses to clients that demonstrate multiple and complex needs.
* Work within LCN service delivery policies, procedures, principals and practices.
* Participate in activities which develop, strengthen and support the capacity of the local community to recognize and address issues relevant to the target group.
* Develop and maintain positive, collaborative relationships with all other relevant services and programs to ensure professional standards of case management and case coordination.
Selection Criteria:
Required Qualifications, Skills, Knowledge, Experience & Abilities
Relevant qualifications or specialist skills and expertise to perform at Grade 4 classification of the SCHADS Award. Relevant degree, Diploma or Certificate IV (or working towards) and/or substantial years of relevant experience.
Minimum qualification of Certificate IV is required for this position.
* Knowledge of homelessness services, including the impact of past government policies on First Nations People.
* Demonstrated understanding and experience in case management of people with complex support needs including outreach and advocacy.
* 1-2 years of case management experience with complex needs clients is required.
* Demonstrated skills in person centred support, assessment and referral within a trauma informed practice lens.
* Strong skills in time management, setting priorities, planning and organizing own work to achieve specified outcomes.
* Experience networking with multidisciplinary services and agencies and ability to build and foster relationships within a changing sector climate.
* Competence in using databases, video conferencing and the suite of Microsoft programs
Personal Qualities
Passionate about the local community and working with people and their families.
* Strong commitment to personal and professional development
* Strong teamwork focus
* High level of self-awareness and comfort with critical reflection
* Comfort in a changing, fast paced environment with an eye on the big picture
Skills & Knowledge
A sound knowledge of the effects of trauma and abuse in relation to homelessness
* An understanding of social issues relating to our local context
* Demonstrated high level communication skills.
* Conceptual skills, with sound analytical and problem-solving ability.
* Highly developed interpersonal skills including the ability to establish rapport, engage with and motivate others
* Demonstrated ability to work both independently and as part of a team toward established goals
* Sound administration skills including confidence in the use of information and communications technology
Other requirements
Have and maintain a current full NSW driver's license, sound driving record.
* Have, or willing to obtain a Working With Children Clearance and NSW Police Check
* Be willing to travel for training
Applications, including a cover letter addressing the selection criteria and a resume must be submitted by 12 Noon on Friday 16th January 2026.
If the selection criteria is not addressed the application will not be considered.
Email all enquiries to