Customer Service Representative, Leave and Relief
The role requires a passion for delivering an exceptional customer experience with an unwavering commitment to quality.
A Customer Advisor will work collaboratively as a team and demonstrate resilience, self-motivation and energy to create a signature customer experience.
The job involves supporting customers by being the first point of contact and putting them at the centre of everything done.
Key responsibilities include working with customers to understand their evolving needs and challenges and identifying suitable products and services.
Customer Advisors must ensure customers receive a seamless, consistent and customized experience every step of the way.
They will assist customers with account opening, unsecured lending and banking transactions while ensuring all customer details are accurate and up-to-date.
Demonstrating Smarter Banking options to customers is also a key responsibility along with undertaking ongoing training and development.
An ideal candidate will have a keen eye for detail, a strong ability to work independently and in a team environment and a genuine appreciation for inclusion and diversity.
We offer a diverse and inclusive workplace where everyone feels valued and appreciated for being their authentic selves.
We believe that our people make us who we are and therefore foster an environment where all colleagues' unique backgrounds and identities are understood, respected and celebrated.
We are committed to providing an environment where you can work your way. Join us and discover a culture of equity and respect.