About This Role
We are seeking a seasoned professional to join our team as a Financial Recovery Specialist. As a key member of our organization, you will be responsible for helping clients achieve financial stability and freedom from debt.
Main Responsibilities:
* Conduct thorough financial assessments to identify areas for improvement
* Develop and implement personalized plans to help clients manage their debt
* Provide exceptional customer service, responding to inquiries and resolving issues in a timely manner
* Maintain up-to-date knowledge of compliance and legislative requirements
* Meet monthly performance targets while delivering high-quality work
Skill Requirements:
* At least 12 months of experience in office/customer service roles
* Previous portfolio management experience is highly desirable
* Excellent written and verbal communication skills
* Self-motivated with a strong desire to learn quickly
* Able to demonstrate empathy, patience, and understanding when working with clients
Benefits of Working with Us
This role offers the opportunity to make a real difference in people's lives by helping them achieve financial stability and freedom from debt. You will be part of a dynamic and supportive environment where you can develop your skills and advance your career.