* Step into a dynamic L&D role where you can influence, support, and be creative
* Join a certified Great Place to Work where fun, growth and people‑first values genuinely guide how we operate
* Deliver engaging learning solutions, streamline onboarding, and drive continuous improvement across our learning systems
If you’re the kind of professional who loves creating learning experiences, enjoys variety, and believes work should feel good, you’re going to fit right in! At Queensland Country Bank we are committed to helping Queenslanders live better lives… starting with our own team. We laugh together, support each other, and take our culture seriously (but not ourselves).
About The Role
We have an exciting opportunity for a Learning & Development Coordinator to join our People & Culture team. This hands-on role blends training coordination, instructional design, learning systems management, and collaboration with stakeholders across the organisation.
No two days look the same. You may be coordinating compliance modules, updating onboarding content, partnering with business leaders to understand compliance capability needs, improving digital training experiences, or optimising learning systems to support a seamless training lifecycle.
This position is full-time and located in our Townsville office.
About You
To be successful in this role you will have:
* Strong understanding of training & organisational development theories, instructional design models and e‑learning platforms
* Experience managing a LMS and/or Digital Adoption Platform
* Experience designing interactive, engaging, blended learning content
* Excellent stakeholder engagement and communication skills
* Experience with authoring tools (e.g., Articulate), editing software, Vyond, and Microsoft tools
* Strong attention to detail, time management and project coordination capability
About Us
We are certified as a Great Place to Work and with over 55 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.
Our Benefits
* Work life balance and flexible working options
* Birthday Leave
* Community Volunteer Leave
* Access to an Employee Assistance Program (EAP)
* Access to our Wellness Program
* Discounts on your Banking and Health Insurance products
* Cultural lunches and social clubs
How to Apply
Applicants must thoroughly address how they meet the selection criteria stated above in their covering letter. Applications close on Sunday 15th March 2026.
To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.
Applicants who apply for this position will be required to undergo a pre-employment criminal history check and pre-employment credit history check.
*Queensland Country Bank limited ABN 77 087 651 027 AFSL/Australian Credit Licence 244 533.*