Job Description
We are seeking a highly motivated and dedicated Retail Sales and Service Manager to join our team. As an Assistant Concession Manager, you will be responsible for driving sales, profit, and productivity, while creating a warm and genuine customer service experience.
Key Responsibilities:
* Drive a customer-centric culture and create a meaningful in-store experience.
* Assist in achieving financial targets and company key performance indicators.
* Support the Concession Manager in managing the team's understanding of business objectives and commercial acumen.
* Inspire and empower your team through collaborative leadership, training, and development.
Required Skills and Qualifications
To succeed in this role, you will need:
* A passion for the retail industry and exceptional service skills.
* The ability to manage budgets, interpret financial reports, and generate efficient rosters.
* Strong operational excellence, with experience in stock control and visual merchandising.
* The ability to build strong relationships with stakeholders across the business.
Benefits
This is a fantastic opportunity to progress in your retail career, with:
* A competitive remuneration package, including incentives.
* Seasonal product allowances and generous discounts on Country Road products.
* Excellent career progression involving regular training and on-the-job development.
* A genuine, open, and high-performing culture.
About Us
Our brand inspires modern Australian living every day. We champion industry-leading initiatives and partner with local farmers, manufacturers, and First Nations communities. Our mission is to drive positive change and make every purchase feel good.