Located in the heart of the breath-taking Scenic Rim, The Commercial Hotel in Boonah is a quintessential Aussie pub reimagined. This beautifully restored heritage Queenslander offers a refined yet approachable experience. From hearty counter meals and local brews in the bar to boutique accommodation and gaming facilities, the venue seamlessly blends tradition with modern sophistication.
Our recent renovations highlight the best of Boonah's serene surroundings, with a paddock-to-plate philosophy celebrating the region's incredible produce and sustainability efforts. Whether it's dining, gaming, or enjoying a brew from the on-site brewery, The Commercial Hotel captures the charm of the Scenic Rim in every detail.
The Role
We are seeking a hands-on Duty Manager/Assistant Manager to oversee operations across a variety of areas, including the Bistro, Bar, Brewery, Gaming, Retail, and Accommodation.
This is an ideal opportunity for experienced Bar Supervisors looking to take the next step into a generalist management role. You'll gain exposure to different facets of venue management while developing your leadership skills in a supportive environment.
What's on Offer?
* Operate as one of the key leadership team members
* Work in a newly renovated, historical venue in the stunning scenic rim
* Competitive staff discounts across all Ghanem Group venues for you and up to 4 guests
* A venue that isn't open late - you'll typically finish by 11 pm, with no midnight closes
* Balanced roster of 3–4 close shifts per week, prioritising work life balance
* Be part of a supportive team as you take the next step in your career
* Join a celebrated hospitality group with career growth opportunities
Key Responsibilities
* Supervise day-to-day operations across Bistro, Bar, Gaming, Retail + Brewery
* Lead and support the team to ensure exceptional customer experiences
* Manage escalated customer service situations, including de-escalation in gaming/bar environments
* Ensure compliance with RSA, RSG, and licensing regulations
* Collaborate with the Venue Manager to ensure smooth operations and plan for events
* Maintain venue presentation, safety standards, and stock management
What We're Looking For
* Proven experience as a Duty Manager or Assistant Manager in a similar sized venue/pub, gaming, or bistro environment.
* Strong conflict resolution and de-escalation skills.
* Current RSA and RSG, with Approved Manager License (or willingness to obtain)
* Leadership skills with the ability to inspire and manage a diverse team.
* A passion for hospitality and creating memorable guest experiences.
* Interest in gaining experience across multiple venue areas.
To apply, submit your CV and a brief cover letter outlining your suitability for the role.
Please note that only candidates with full working rights in Australia will be considered.