Delivering exceptional customer experiences is at the heart of this role.
About The Position
We are seeking an experienced leader to join our team, overseeing daily operations and driving store performance. As a key member of our retail department, you will be responsible for leading from the front, delivering amazing customer service experiences and inspiring your team to reach new heights.
Responsibilities
* Ambassadors of excellent customer service skills that shine in every interaction.
* Nurture and motivate your team to achieve sales targets and key performance indicators (KPIs). Foster a positive work environment where everyone thrives.
* Develop your team's retail skills through continuous training and development initiatives. Identify areas for improvement and implement solutions to enhance overall performance.
* Maintain accurate inventory levels by effectively managing stock orders, ensuring customers have access to the products they need. Develop processes that ensure seamless inventory management systems operation including receiving shipping updates while reconciling stock discrepancies promptly maintaining maximum efficiency optimizes over all company process