Hotel Receptionist / Guest Service Agent - Gladstone
We are seeking a Hotel Receptionist / Guest Service Agent in Gladstone to join our team at Gladstone Central Plaza Hotel. Experience in this position will be highly regarded. Full training will be provided for those wishing to enter the industry providing the right attitude is demonstrated.
About us
Central Apartment Group operates a national chain of apartment hotels. Our head office is located in Brisbane, and we specialise in the management and operation of apartment hotels across Australia. Our philosophy is to create a "home away from home" environment allowing our customers to stretch-out, work, and relax in affordable comfort.
Attributes
* A genuine friendly approach to others
* Hotel front office experience favorably considered
* Demonstrable ability to assist in the reservation process from phone call to check-in and follow through to check-out
* Knowledge of RMS, or similar system is a definite advantage but not essential
* Good knowledge of hotels or the serviced apartment industry and procedures is desirable
* Flexibility to work a varied roster including evenings and possibly weekends
* Professional telephone manner and communication skills
* Computer literacy in Word and Excel is preferred
* Patience and proven ability to work under pressure and meet deadlines
* An eye for detail, professional personal presentation and good organisational skills
* Previous experience is a definite bonus
* Possess an outgoing and friendly personality with a 'can do attitude'
If you are someone who takes pride in your work, are looking for a fulfilling and secure role within a nationally recognised company then look no further as job security is on offer for the right applicant.
Please note: Only shortlisted applicants will be contacted.
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