Pacific Fair | Casual Sales Assistant
Application Deadline: 5 June 2026
Department: Retail
Employment Type: Flexible
Location: Pacific Fair
Description
In this role, you'll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You'll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you'll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends.
Key Responsibilities
* Greet customers warmly and create a welcoming store environment.
* Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
* Deliver exceptional customer service using in‐depth product knowledge and offering tailored samples.
* Assist in hosting in‐store events, providing a memorable and inclusive experience for customers.
* Maintain a clean, tidy, and visually appealing shop floor.
* Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals.
* Manage stock levels efficiently, ensuring shelves are well‐stocked and ready for customers to shop from.
* Actively control store costs, such as product waste, to help meet the shop's budget.
* Participate in ongoing training and development to enhance product knowledge and customer service skills.
* Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
* Work on in‐store and external events to leave lasting impressions on customers.
Skills and Experience
* Customer Experience: Embrace a passion for delivering exceptional service, inspiring your team to radiate positivity and create memorable 5‐star experiences.
* Teamwork: Collaborate with colleagues to achieve goals and cultivate a work environment that nurtures continuous growth.
* Communication: Maintain open, respectful communication with colleagues, manager, and nearby stores, ensuring information circulates effortlessly throughout the store.
Benefits
* 50% discount on Lush products
* Profit‐based bonus
* Paid day off for your birthday
* Employee assistance programme
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