Attorney-General's Department
Job reference: 711030
Location: 5000 - ADELAIDE
Job status: Long Term Contract
Eligibility: Open to Everyone
Classification: ASO2
Salary Range: $58,709 - $63,154 + Superannuation
Duration: Up to 12 months
Vacancy Type: Fulltime
Number of Positions Available: Multiple
Closing Date: 11:30pm, Tuesday 9 December 2025
About the Opportunity
No prior experience required - start your career in government today!
Consumer & Business Services (CBS) is seeking enthusiastic and motivated Client Services Officers to join our Bonds and Occupational Licensing teams. This is a fantastic opportunity for school leavers or anyone eager to enter the workforce and build a career in customer service. In Occupational Licensing, you’ll help ensure trades, security, real estate, and other professions meet legal and safety standards by assisting with licensing and renewals. In Bonds, you’ll support the management of residential tenancy bond lodgements and refunds under the Residential Tenancies Act 1995, helping protect tenants and landlords. In this role, you’ll provide high-quality support to South Australians by answering enquiries over the phone, processing applications, and ensuring accurate information is delivered. You’ll work in a fast-paced, collaborative team environment where every interaction matters.
CBS is building a pool of candidates for upcoming opportunities over the next 12 months, with immediate vacancies available now. The duration of these opportunities can be up to a year but can also be shorter.
What you’ll do:
- Assist customers via phone, email, and face-to-face with enquiries about bonds or occupational licensing.
- Process applications accurately and in line with legislation and policy.
- Handle sensitive information with discretion and professionalism.
- Contribute to a positive team culture and continuous improvement initiatives.
What we’re looking for:
- Comfortable answering phones and engaging with customers.
- Strong communication skills and a positive, professional attitude.
- Ability to manage competing priorities and follow processes accurately.
- Eagerness to learn and develop new skills.
Application Instructions: As part of your application, you will be asked to complete 3 shortlisting questions designed to assess your suitability for the role. These questions replace the need for a cover letter. We recommend providing detailed examples that demonstrate your abilities, such as experience in customer service, school activities, volunteering, sports, or other situations where you developed relevant skills. Your response should be more than one sentence and include the situation, the task, the action you took, and the result you achieved.
About the Business
The Attorney-General’s Department (AGD) provides a range of legal, regulatory and other services for the government and people of South Australia. Employing around 1700 staff, AGD promotes justice by protecting people’s rights, holding people to account according to the law, improving safety and contributing to an efficient and fair justice system.
Consumer and Business Services (CBS) is a division of the Attorney-General’s Department and is responsible for protecting consumers, supporting and regulating businesses and recording significant life events for South Australians. CBS is customer focused and flexible in its activities, providing accessible information and services.
CBS’ strategic goals are to:
- Deliver effective regulation – by ensuring fair markets, protected products and empowered consumers.
- Look after each other – fostering an engaging, positive and healthy work environment.
- Look after our customers – ensuring an informative, consistent and responsive service.
- Find better ways of working – through improved services and information.
For more information about the Attorney-General’s Department and Consumer and Business Services, please visit https://www.agd.sa.gov.au/ and https://www.cbs.sa.gov.au/.
Special Conditions for Employment
Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested. Forms are not to be lodged directly with SA Police (SAPOL) under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD.
Employment-related Screening Check required.
The South Australian public sector promotes diversity and flexible ways of working, including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
Additional Notes
You will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions via the link below. For more information please download the Job Application Pack and Job and Person Specifications.
For further information about this exciting opportunity that is not covered by this website please contact Krystle Bobrige on 7424 6427, or Matt Gaston on 7424 6842 or via email Krystle.Bobrige@sa.gov.au or Matthew.Gaston2@sa.gov.au.
Click Apply and follow the prompts to submit your application.
The Attorney-General’s Department values workplace diversity and is committed to providing a supportive, inclusive and respectful work environment.
Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.
The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.
We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application via the contact above or our website https://www.agd.sa.gov.au/.
Applications close: 09/12/2025 11:30 PM