This is a Sales Team Member role with JB Hi-Fi based in Warana, QLD, AU
Role Seniority - junior
Company Description
At The Good Guys, we're here to help families live better for less. Since 1952, we've been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics. We offer the best value, world‑class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.
Why join The Good Guys?
Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
Competitive remuneration to recognise our team for their effort, which may include generous sales commission and other incentives.
Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi‑Fi Group (includes JB Hi‑Fi Australia, JB Hi‑Fi New Zealand, The Good Guys and E&S Trading).
Fantastic discounts across the group, plus access to Beny, our team member app with exclusive offers and wellbeing perks.
We offer 12 weeks paid parental leave for eligible primary carers, and we embrace flexibility and offer hybrid working models where eligible.
Our Employee Assistance Program (EAP) provides counselling and wellbeing resources for our team members and families.
Our Helping Hands workplace giving program has raised millions for charity partners.
We are committed to sustainability and are on track to reach net zero by 2030.
Job Description
Contribute to profitable sales growth by meeting sales targets and delivering a great customer experience.
Key Responsibilities
* Deliver exceptional and consistent customer service.
* Deliver quality, profitable sales within an established budget.
* Work collaboratively as part of a team, answering any queries.
* Ensure all visual merchandise is presented to a quality standard.
* Monitor and assist with web orders that come through to store – picking stock, wrapping it and organising delivery in a timely manner.
* Achieve profitable sales and deliver exceptional customer service.
* Collaborate with the team.
Qualifications
* Customer Focus – Does everything through the eyes of the customer.
* Drive Results – Consistently achieves results, even under tough circumstances.
* Demonstrate Self‑Awareness – Uses feedback and reflection to gain insight into personal strengths and weaknesses.
Additional Information
If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.
EEO Statement
The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. Even if you don't meet 100% of the criteria, please don't hesitate to apply
Key Strengths
* Customer focus
* Results‑driven
* Self‑awareness
Why JB Hi‑Fi is partnering with Hatch on this role.
Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.
A Final Note
This is a role with JB Hi‑Fi, not with Hatch.
Important Notice
Be careful – don't provide your bank or credit card details when applying for jobs.
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