IT Support Specialist — Level 1-2 Helpdesk
Williamstown, AU
A national childcare organization located in Boroondara is seeking an IT Support Officer to provide high-quality technical support. This hands‐on role involves delivering Level 1-2 IT support, managing help‐desk requests, and maintaining IT systems. Candidates should have strong troubleshooting and communication skills, as well as experience in a support environment. The position offers a collaborative, values-driven culture focused on supporting children and families across Australia.
Responsibilities
* Deliver Level 1-2 IT support
* Manage help‐desk requests
* Maintain IT systems
Qualifications
* Strong troubleshooting skills
* Excellent communication skills
* Experience in a support environment
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