Primary Details Time Type: Full time Worker Type: Employee
* Location: National – Sydney or Melbourne preferred
* Type: Permanent, full time
* Hybrid role, Happy to talk flexible working
The opportunity We have an exciting new opportunity for an experienced Learning & Capability Risk Manager to join the Commercial & People Risk team at QBE. Reporting to the Head of Risk Solutions, you will be responsible for designing and delivering strategic learning and development programs that increase risk awareness, build risk management capabilities and uplift risk maturity for QBE partners, customers and internal stakeholders. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We're an international insurer with more than 13,000 people working across 26 countries – which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact – at work and in the world? As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. Your new role As the Learning & Capability Risk Manager you will deliver a key pillar in our Commercial & Risk Solutions strategy to deliver training and education to support risk awareness and effective risk management. Key responsibilities will include;
* Leading the development and execution of the Risk Solutions L&D strategy
* Designing, developing, implementing and maintaining learning programs and initiatives
* Uplifting risk management capabilities through development and execution of structured in-person and digital L&D initiatives
* Leading the development of digital self-service learning initiatives
* Driving thought leadership and risk insight initiatives which create awareness and educate on current and emerging risks, guidance and best practices
* Developing strong partnerships with senior stakeholders and business leaders to identify, prioritise and deliver impactful L&D initiatives
* Accountability for supplier strategy and relationships, for learning platforms and content
* Monitoring the effectiveness of training programs by collecting and analysing data, preparing detailed reports, and making recommendations for improvement based on feedback and metrics
About you To be successful in this role you will have proven experience in a similar L&D role with another large Insurer, or from within the Banking or Financial Services industry. You will have the experience and confidence to work autonomously and lead projects, in addition to collaborating with the ODEX team. You will also have;
* Proven experience creating, implementing and facilitating training courses
* Strong stakeholder engagement and influencing skills, particularly at a senior level
* Extensive L&D experience with knowledge and capabilities across multiple areas
* Tertiary qualifications in a related discipline preferred, or an equivalent level of work experience
Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
* 'Hybrid Working' – a mix of working from home and in the office to enhance your work/life balance
* Life Leave, supporting the life events we all experience, leaving your annual leave for rest
* 18 weeks' gender-equal flexible leave for all new parents, including paid super
* A range of discounts on insurance products, car hire, hotels, goods and services
To learn more about benefits of working with us, click here. Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards:
* 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
* Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
* Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates
APPLY NOW and let's make it happen! If you're looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at Skills: Active Learning, Communication, Critical Thinking, Curriculum Development, Customer Value Management, Detail-Oriented, Instructional Design, Intentional collaboration, Leadership Training and Development, Learning Management, Managing performance, Presenting with Impact, Risk Management, Stakeholder Management, Vendor Management Application Close Date: 25/02/2026 11:59 PM How to Apply: To submit your application, click \"Apply\" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.