Job Overview
We are seeking a results-driven and target-focused Retail Assistant to join our store team on a casual basis.
This role involves interacting with customers, achieving sales goals, and making a lasting impression on our clients. You will have the opportunity to work in a fast-paced environment, engaging with people from diverse backgrounds and personalities.
About the Role
As a retail assistant, you will be our brand ambassadors, responsible for leading the success of the store by influencing sales, providing exceptional customer service, and sharing knowledge about our products and services.
* Achieve and exceed individual and store sales targets by using effective selling skills, focusing on up-selling, units per transaction, and average transaction value.
* Build relationships between our brand and customers by answering queries, providing excellent service, and adapting your approach based on individuals' needs.
* Learn and confidently share product knowledge to maximise sales and provide an unforgettable customer experience.
* Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Additional responsibilities include assisting with product deliveries, unloading and storing merchandise in the correct spaces in-store, merchandising the store, and maintaining high shop floor standards.
Requirements and Qualifications
To succeed in this role, we look for passionate and motivated team players who can build rapport and engage with customers naturally. Key qualifications include:
* Natural ability to see opportunities in achieving and over-achieving sales targets.
* Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
Benefits
We offer a competitive rewards package that is second to none. Our generous benefits include:
* Generous staff discount on all products.
* A day off on your birthday.
* Opportunities for development and career growth.
* Subsided health insurance.
* Employee assistance program.
* Jewellery allowance.
About Us
We give a voice to millions of people's loves every day. With a strong online presence and a global network, we strive to deliver exceptional customer experiences and create memorable moments for our clients. We pursue sustainability in everything we do, setting ambitious targets across every touchpoint of our business.