Customer Service Representative
We are seeking a highly skilled and compassionate individual to fill the role of Customer Service Representative at our dental practice. As the first point of contact for patients, you will be responsible for providing exceptional service and setting the tone for a positive experience.
About the Role
This is an exciting opportunity for someone who enjoys interacting with people, is organized, and values teamwork. You will be working closely with our dental professionals to ensure a seamless patient experience.
* Main Responsibilities:
* Warmly greeting patients and providing them with a welcoming atmosphere.
* Managing appointments and patient records with attention to detail and efficiency.
* Offering support and information to patients, ensuring they feel informed and at ease.
* Collaborating with our team to provide excellent customer service.
Requirements
To succeed in this role, you will need:
* Friendly and approachable demeanor
* Excellent communication and organizational skills
* Ability to multitask and work under pressure
* Previous experience in a reception or customer service role (desired)
Benefits
We offer a range of benefits to support your growth and well-being, including:
* Employee Assistance Program: We care about your overall well-being and offer confidential support services.
* Career Opportunities: Join our team and explore opportunities for growth and development across our network of practices.
* Comprehensive Support and Resources: We provide everything you need to succeed in your role and achieve your goals.
About Us
We are a dynamic and supportive team dedicated to delivering exceptional patient care. Our practice values diversity and inclusion, and we strive to create a culture that celebrates unique perspectives and provides equal opportunities for all.