Posted: 29 August
Offer description
Deliver Exceptional Banking Services
As a key member of our retail banking team, you will play a vital role in providing customers with a seamless banking experience. This involves meeting each customer's end-to-end financial needs and goals across transaction activities, needs-based conversations, and educating them on digital solutions.
Key responsibilities include:
* Providing customers with a tailored approach to their financial needs
* Conducting thorough needs assessments to identify opportunities for growth and improvement
* Developing and implementing strategies to enhance the customer experience
To succeed in this role, you will require exceptional communication and interpersonal skills, as well as the ability to work collaboratively as part of a team. You should also have a strong understanding of compliance and regulatory requirements.
Our ideal candidate will possess the following skills and qualifications:
* Exceptional customer focus and ability to build strong relationships
* Excellent communication and interpersonal skills
* Strong understanding of compliance and regulatory requirements
* Ability to work collaboratively as part of a team
* Adaptability and willingness to learn new technologies
As a valued member of our team, you will enjoy a range of benefits including:
* Competitive salary and bonus structure
* Opportunities for career advancement and professional development
* Flexible working arrangements and work-life balance
* Access to cutting-edge technology and tools
* A supportive and inclusive work environment
At ANZ, we are committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.
