The University of Sydney is seeking casual Customer Service Coordinators
Application Deadline: 6th August, 2025 Location: Busy location at The University of Sydney Opportunities: Genuine career growth opportunities Role Type: Casual roles available At UniLodge, you will have the opportunity to build a rewarding career by developing your skills with Australia and New Zealand's leading provider in student accommodation.
Our operation is on an exciting growth trajectory, managing nearly 140 properties and hotels.
As we grow, we seek individuals who will enrich our culture with their unique perspectives and experiences.
Join us and embark on an exciting journey to be the operator of choice.
What role will you play?
We're seeking a passionate, customer-focused professional to join our team as a Customer Service Coordinator (CSC), on a casual basis.
If you enjoy a role with variety-sometimes quiet, sometimes busy-and are comfortable on your feet, please read on.
At UniLodge, we provide a home away from home for our residents and aim to hire staff who will foster a safe, secure, and healthy living environment for our student residents.
We have fun at work but can also be busy welcoming or saying goodbye to residents.
Even if you do not meet all the criteria, if you are eager to learn the UniLodge way, we want to hear from you.
This could be the first step toward a new and exciting career.
Responsibilities include, but are not limited to: Creating a friendly environment and delivering a positive resident experience Assisting with enquiries related to student residency, studies, general needs, and wellbeing Monitoring and reporting concerns related to resident safety and wellbeing, escalating as needed Coordinating and executing administrative duties (mail, filing, etc.) What we're looking for A background in reception or hospitality A passion for delivering exceptional guest experiences Resilience and ability to work under high pressure in a fast-paced environment Excellent communication skills, both written and verbal High computer literacy and ability to learn new systems A "we care" attitude Unrestricted work rights in Australia National Police Check (within last 3 months, at your own cost) Working with Children's Check (NSW) What we can offer you: Full uniform provided Opportunities for career progression Personal and professional development through training and courses Employee wellbeing support, including access to Employee Assistance Programs Inclusive, diverse, and fun team environment Various leave options including paid parental leave, study leave, and more Employee engagement initiatives and recognition programs Company-funded flu vaccinations Referral bonuses (up to $1,000 AUD/NZD) Access to Insider Rates at Essence Hotels and Apartments Ready to embark on a rewarding career?
If you believe this role is right for you, we would love to hear from you.
Applications are reviewed as received, and the role may close early if a suitable candidate is found.
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