Job Description:
Help Residents Thrive in Safe and Affordable Housing
As a skilled Tenancy Supports Coordinator, you will make a meaningful difference in people's lives by supporting inclusive, safe, and affordable housing. You will work collaboratively with residents to help them sustain stable housing and achieve their goals.
The role requires a strengths-based approach, using advocacy, support planning, and connection to services to empower residents. If you are passionate about social justice and housing equity, this is an ideal opportunity to make a lasting impact.
* Deliver tenancy support services using a trauma-informed, person-centred model
* Manage a dynamic caseload of residents with complex needs
* Develop support plans and coordinate engagement with external support providers
* Monitor tenancy risks and work with Housing Officers to stabilise tenancies
* Contribute to internal training, service delivery improvement, and community wellbeing
About the Team:
The Customer Services division prioritises resident wellbeing, accessibility, and satisfaction. We design and implement housing services that meet diverse needs, enhancing quality of life and community connection.
Required Skills and Qualifications:
To succeed in this role, you will need:
* Qualifications in community services, mental health, social work, or similar
* Experience working with people with complex needs or from vulnerable backgrounds
* Solid understanding of tenancy support, advocacy, and stakeholder engagement
* Confidence in crisis management and navigating challenging behaviours
Benefits:
We offer a range of benefits to support your growth and wellbeing, including:
* Purposeful work that creates lasting impact
* Growth and development opportunities through tailored learning
* Flexible working arrangements to suit your lifestyle
* Valuable benefits such as salary packaging and paid parental leave
Join Our Team:
At [Company Name], we value diversity, inclusivity, and social responsibility. We welcome applications from individuals who share our commitment to creating a better future for everyone.