Company: Australian Red Cross Lifeblood
* Permanent part-time opportunity - 50 hours per fortnight
* Weekends and Afternoon shifts included
* Located at Parramatta Donor Centre & Donor Mobile Unit, NSW
Helping healthy happy donors save lives
Lifeblood is more than just a job or a career; it’s an opportunity to be part of something that matters. Our purpose is simple: life-giving donations for life-changing outcomes.
About the role
We're on the lookout for a dynamic individual with exceptional customer service skills to join our team at the Parramatta Donor Centre & Donor Mobile Unit. If you've got great people skills and a real passion for helping others, we want to hear from you!
You'll be there for our donors every step of the way, making sure they have a great experience.
Here's what a typical day might look like:
* Greet and interview potential donors to understand their eligibility and suitability
* Complete routine blood pressure and haemoglobin tests
* Set up machines, various tubing and collection bags
* Insert and remove needles safely to collect blood, plasma, and platelets
* Monitor donors post-donation and assist them to rebook for their next donation
* Help create an awesome donor experience that keeps them coming back for more!
No prior experience in blood collection is needed; our paid and flexible self-paced training program has a balance between on-the-job practice and online class schedules to ensure that you are well supported.
Besides having a real passion to deliver an amazing donor experience, you’ll need to be able to:
* Attend 50 hours per fortnight
* Be available for a variety of shifts inclusive of weekends and afternoons
* Support and foster a fantastic team culture
* Occasionally lift between 9-22.7kgs
* Frequently stand, walk and bend to set up and pack down machines and blood products
* Utilise your background in customer service and thrive in our dynamic environment, where your skills will be key to delivering exceptional results.
Thrive in a diverse culture that cares for your wellbeing
Working for Lifeblood, you will benefit from:
* A range of salary packaging benefits including the option to package up to $15,900 of your salary (that’s extra dosh)
* Ability to purchase additional annual leave
* Discounted private health cover with fantastic corporate benefits
* Discounted Fitness Passport - access to gyms & pools
* Employee Assistance Program; Free, 24/7 and confidential health, safety and wellbeing support
* Discounts and benefits with selected retail outlets, department stores, attractions, travel, cinemas, restaurants, eyewear, and more
Excited about this opportunity? Apply now and discover a career filled with life-changing possibilities.
Next steps
When it comes to recruitment, we progress suitable candidates through the hiring process as soon as we can, so we encourage you to submit your application as soon as you're able to. We are a 2024 Circle Back Initiative Employer and commit to respond to every applicant. You’ll hear from us with an outcome after your application has been reviewed and assessed.
For further details on this position, or if you require adjustments during any stage of the recruitment process, we encourage you to reach out to Tom Do on
Please note: applications sent directly to this email address cannot be accepted.
If you want to know more about our recruitment process or to check out our FAQs, please click here.
This vacancy is being managed directly by Lifeblood’s Talent Engagement team. We won’t accept candidates from external recruitment agencies on this occasion.
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